Question 1

What are the different markets in which
        Salesforce Live Agent and
        ClickDesk compete against each other?

Accepted Answer

Salesforce Live Agent and
        ClickDesk compete against each other in
        the Live Chat, Communication, Customer Satisfaction Ratings, VoIP And SIP.

Question 2

How does the market share of
        Salesforce Live Agent
        and ClickDesk compare in the
        Live Chat market?

Accepted Answer

In the Live Chat market,
        Salesforce Live Agent has a
        0.81%
        market share in comparison to
        ClickDesk’s
        0.12%.
        Since it has a better market share coverage,
        Salesforce Live Agent holds the
        19th
        spot in 6sense's Market Share Ranking Index for
        the Live Chat category, while
        ClickDesk holds the
        46th spot.

Question 3

How many customers are acquired by
        Salesforce Live Agent and
        ClickDesk in the
        Live Chat segment?

Accepted Answer

Salesforce Live Agent has
        6,683 customers and
        ClickDesk has
        976 customers in the
        Live Chat
        segment. Salesforce Live Agent has
        5707 more customers than
        ClickDesk in this category.

Question 4

What are the countries in which
        Salesforce Live Agent and
        ClickDesk has more customers?

Accepted Answer

Salesforce Live Agent has more customers in United States, United Kingdom and Germany.
ClickDesk has more customers in United States, United Kingdom and India.

Salesforce Live Agent Vs ClickDesk : In-Depth Comparison

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Comparing the customer bases of Salesforce Live Agent and ClickDesk

Comparing the market share of Salesforce Live Agent and ClickDesk

Compare Salesforce Live Agent vs ClickDesk customers by geography

Customer Movements for this month

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