Question 1

What are the different markets in which
        Salesforce Live Agent and
        Chatkoo compete against each other?

Accepted Answer

Salesforce Live Agent and
        Chatkoo compete against each other in
        the Live Chat.

Question 2

How does the market share of
        Salesforce Live Agent
        and Chatkoo compare in the
        Live Chat market?

Accepted Answer

In the Live Chat market,
        Salesforce Live Agent has a
        1.63%
        market share in comparison to
        Chatkoo’s
        0.00%.
        Since it has a better market share coverage,
        Salesforce Live Agent holds the
        15th
        spot in 6sense's Market Share Ranking Index for
        the Live Chat category, while
        Chatkoo holds the
        272nd spot.

Question 3

How many customers are acquired by
        Salesforce Live Agent and
        Chatkoo in the
        Live Chat segment?

Accepted Answer

Salesforce Live Agent has
        10,764 customers and
        Chatkoo has
        1 customers in the
        Live Chat
        segment. Salesforce Live Agent has
        10763 more customers than
        Chatkoo in this category.

Question 4

What are the countries in which
        Salesforce Live Agent and
        Chatkoo has more customers?

Accepted Answer

Salesforce Live Agent has more customers in United States, United Kingdom and Australia.
Chatkoo has more customers in and Indonesia.

Salesforce Live Agent Vs Chatkoo : In-Depth Comparison

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Comparing the customer bases of Salesforce Live Agent and Chatkoo

Comparing the market share of Salesforce Live Agent and Chatkoo

Compare Salesforce Live Agent vs Chatkoo customers by geography

Customer Movements for this month

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