Question 1

What are the different markets in which
        Salesforce Live Agent and
        Chat Comercial compete against each other?

Accepted Answer

Salesforce Live Agent and
        Chat Comercial compete against each other in
        the Live Chat.

Question 2

How does the market share of
        Salesforce Live Agent
        and Chat Comercial compare in the
        Live Chat market?

Accepted Answer

In the Live Chat market,
        Salesforce Live Agent has a
        0.79%
        market share in comparison to
        Chat Comercial’s
        0.01%.
        Since it has a better market share coverage,
        Salesforce Live Agent holds the
        19th
        spot in 6sense's Market Share Ranking Index for
        the Live Chat category, while
        Chat Comercial holds the
        112nd spot.

Question 3

How many customers are acquired by
        Salesforce Live Agent and
        Chat Comercial in the
        Live Chat segment?

Accepted Answer

Salesforce Live Agent has
        6,628 customers and
        Chat Comercial has
        69 customers in the
        Live Chat
        segment. Salesforce Live Agent has
        6559 more customers than
        Chat Comercial in this category.

Question 4

What are the countries in which
        Salesforce Live Agent and
        Chat Comercial has more customers?

Accepted Answer

Salesforce Live Agent has more customers in United States, United Kingdom and Germany.
Chat Comercial has more customers in Brazil, Colombia and Singapore.

Salesforce Live Agent Vs Chat Comercial : In-Depth Comparison

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Comparing the customer bases of Salesforce Live Agent and Chat Comercial

Comparing the market share of Salesforce Live Agent and Chat Comercial

Compare Salesforce Live Agent vs Chat Comercial customers by geography

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