Question 1

What are the different markets in which
        Salesforce Live Agent and
        Carrrot compete against each other?

Accepted Answer

Salesforce Live Agent and
        Carrrot compete against each other in
        the Live Chat, Attribution Tracking, Marketing Automation Platforms, Sales Enablement.

Question 2

How does the market share of
        Salesforce Live Agent
        and Carrrot compare in the
        Live Chat market?

Accepted Answer

In the Live Chat market,
        Salesforce Live Agent has a
        0.90%
        market share in comparison to
        Carrrot’s
        0.00%.
        Since it has a better market share coverage,
        Salesforce Live Agent holds the
        17th
        spot in 6sense's Market Share Ranking Index for
        the Live Chat category, while
        Carrrot holds the
        221st spot.

Question 3

How many customers are acquired by
        Salesforce Live Agent and
        Carrrot in the
        Live Chat segment?

Accepted Answer

Salesforce Live Agent has
        7,687 customers and
        Carrrot has
        3 customers in the
        Live Chat
        segment. Salesforce Live Agent has
        7684 more customers than
        Carrrot in this category.

Question 4

What are the countries in which
        Salesforce Live Agent and
        Carrrot has more customers?

Accepted Answer

Salesforce Live Agent has more customers in United States, United Kingdom and Germany.
Carrrot has more customers in United States, India and United Kingdom.

Salesforce Live Agent Vs Carrrot : In-Depth Comparison

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Comparing the customer bases of Salesforce Live Agent and Carrrot

Comparing the market share of Salesforce Live Agent and Carrrot

Compare Salesforce Live Agent vs Carrrot customers by geography

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