Question 1

What are the different markets in which
        Salesforce Live Agent and
        Bornevia compete against each other?

Accepted Answer

Salesforce Live Agent and
        Bornevia compete against each other in
        the Live Chat, Help Desk And Ticketing, Social Customer Support.

Question 2

How does the market share of
        Salesforce Live Agent
        and Bornevia compare in the
        Live Chat market?

Accepted Answer

In the Live Chat market,
        Salesforce Live Agent has a
        1.64%
        market share in comparison to
        Bornevia’s
        0.00%.
        Since it has a better market share coverage,
        Salesforce Live Agent holds the
        15th
        spot in 6sense's Market Share Ranking Index for
        the Live Chat category, while
        Bornevia holds the
        224th spot.

Question 3

How many customers are acquired by
        Salesforce Live Agent and
        Bornevia in the
        Live Chat segment?

Accepted Answer

Salesforce Live Agent has
        10,904 customers and
        Bornevia has
        4 customers in the
        Live Chat
        segment. Salesforce Live Agent has
        10900 more customers than
        Bornevia in this category.

Question 4

What are the countries in which
        Salesforce Live Agent and
        Bornevia has more customers?

Accepted Answer

Salesforce Live Agent has more customers in United States, United Kingdom and Australia.
Bornevia has more customers in Egypt, United States and Denmark.

Salesforce Live Agent Vs Bornevia : In-Depth Comparison

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Comparing the customer bases of Salesforce Live Agent and Bornevia

Comparing the market share of Salesforce Live Agent and Bornevia

Compare Salesforce Live Agent vs Bornevia customers by geography

Customer Movements for this month

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