Question 1

What are the different markets in which
        Salesforce Live Agent and
        ArrowChat compete against each other?

Accepted Answer

Salesforce Live Agent and
        ArrowChat compete against each other in
        the Live Chat.

Question 2

How does the market share of
        Salesforce Live Agent
        and ArrowChat compare in the
        Live Chat market?

Accepted Answer

In the Live Chat market,
        Salesforce Live Agent has a
        0.87%
        market share in comparison to
        ArrowChat’s
        0.00%.
        Since it has a better market share coverage,
        Salesforce Live Agent holds the
        17th
        spot in 6sense's Market Share Ranking Index for
        the Live Chat category, while
        ArrowChat holds the
        175th spot.

Question 3

How many customers are acquired by
        Salesforce Live Agent and
        ArrowChat in the
        Live Chat segment?

Accepted Answer

Salesforce Live Agent has
        7,478 customers and
        ArrowChat has
        13 customers in the
        Live Chat
        segment. Salesforce Live Agent has
        7465 more customers than
        ArrowChat in this category.

Question 4

What are the countries in which
        Salesforce Live Agent and
        ArrowChat has more customers?

Accepted Answer

Salesforce Live Agent has more customers in United States, United Kingdom and Germany.
ArrowChat has more customers in United States, India and Colombia.

Salesforce Live Agent Vs ArrowChat : In-Depth Comparison

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Comparing the customer bases of Salesforce Live Agent and ArrowChat

Comparing the market share of Salesforce Live Agent and ArrowChat

Compare Salesforce Live Agent vs ArrowChat customers by geography

Customer Movements for this month

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