Question 1

What are the different markets in which
        Salesforce Live Agent and
        ApexChat compete against each other?

Accepted Answer

Salesforce Live Agent and
        ApexChat compete against each other in
        the Live Chat.

Question 2

How does the market share of
        Salesforce Live Agent
        and ApexChat compare in the
        Live Chat market?

Accepted Answer

In the Live Chat market,
        Salesforce Live Agent has a
        1.64%
        market share in comparison to
        ApexChat’s
        0.00%.
        Since it has a better market share coverage,
        Salesforce Live Agent holds the
        15th
        spot in 6sense's Market Share Ranking Index for
        the Live Chat category, while
        ApexChat holds the
        207th spot.

Question 3

How many customers are acquired by
        Salesforce Live Agent and
        ApexChat in the
        Live Chat segment?

Accepted Answer

Salesforce Live Agent has
        10,727 customers and
        ApexChat has
        7 customers in the
        Live Chat
        segment. Salesforce Live Agent has
        10720 more customers than
        ApexChat in this category.

Question 4

What are the countries in which
        Salesforce Live Agent and
        ApexChat has more customers?

Accepted Answer

Salesforce Live Agent has more customers in United States, United Kingdom and Australia.
ApexChat has more customers in United Kingdom, Pakistan and United States.

Salesforce Live Agent Vs ApexChat : In-Depth Comparison

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Comparing the customer bases of Salesforce Live Agent and ApexChat

Comparing the market share of Salesforce Live Agent and ApexChat

Compare Salesforce Live Agent vs ApexChat customers by geography

Customer Movements for this month

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