Question 1

What are the different markets in which
        Salesforce Live Agent and
        Acquire compete against each other?

Accepted Answer

Salesforce Live Agent and
        Acquire compete against each other in
        the Live Chat, Instant Messaging And Chat.

Question 2

How does the market share of
        Salesforce Live Agent
        and Acquire compare in the
        Live Chat market?

Accepted Answer

In the Live Chat market,
        Salesforce Live Agent has a
        0.91%
        market share in comparison to
        Acquire’s
        0.00%.
        Since it has a better market share coverage,
        Salesforce Live Agent holds the
        17th
        spot in 6sense's Market Share Ranking Index for
        the Live Chat category, while
        Acquire holds the
        153rd spot.

Question 3

How many customers are acquired by
        Salesforce Live Agent and
        Acquire in the
        Live Chat segment?

Accepted Answer

Salesforce Live Agent has
        7,628 customers and
        Acquire has
        19 customers in the
        Live Chat
        segment. Salesforce Live Agent has
        7609 more customers than
        Acquire in this category.

Question 4

What are the countries in which
        Salesforce Live Agent and
        Acquire has more customers?

Accepted Answer

Salesforce Live Agent has more customers in United States, United Kingdom and Germany.
Acquire has more customers in United States, Canada and Thailand.

Salesforce Live Agent Vs Acquire : In-Depth Comparison

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Comparing the customer bases of Salesforce Live Agent and Acquire

Comparing the market share of Salesforce Live Agent and Acquire

Compare Salesforce Live Agent vs Acquire customers by geography

Customer Movements for this month

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