Question 1

What are the different markets in which
        Zendesk and
        Tridion compete against each other?

Accepted Answer

Zendesk and
        Tridion compete against each other in
        the Knowledge Management, Contact Center, Customer Experience, Instant Messaging And Chat, Interactive Voice Response (IVR).

Question 2

How does the market share of
        Zendesk
        and Tridion compare in the
        Knowledge Management market?

Accepted Answer

In the Knowledge Management market,
        Zendesk has a
        9.92%
        market share in comparison to
        Tridion’s
        0.04%.
        Since it has a better market share coverage,
        Zendesk holds the
        2nd
        spot in 6sense's Market Share Ranking Index for
        the Knowledge Management category, while
        Tridion holds the
        27th spot.

Question 3

How many customers are acquired by
        Zendesk and
        Tridion in the
        Knowledge Management segment?

Accepted Answer

Zendesk has
        164,707 customers and
        Tridion has
        651 customers in the
        Knowledge Management
        segment. Zendesk has
        164056 more customers than
        Tridion in this category.

Question 4

What are the countries in which
        Zendesk and
        Tridion has more customers?

Accepted Answer

Zendesk has more customers in United States, United Kingdom and Australia.
Tridion has more customers in United States, Netherlands and United Kingdom.

Zendesk Vs Tridion : In-Depth Comparison

Choose Technologies to compare

Comparing the customer bases of Zendesk and Tridion

Comparing the market share of Zendesk and Tridion

Compare Zendesk vs Tridion customers by geography

Customer Movements for this month

FAQ

Choose Technologies to compare

Save 15 hours a week on sales research

Get instant access to B2B contact data across the web

Company

Browse 6sense Data