Question 1

What are the different markets in which
        Zendesk and
        Talisma compete against each other?

Accepted Answer

Zendesk and
        Talisma compete against each other in
        the Customer Experience, Knowledge Management, Communication, Contact Center, Instant Messaging And Chat.

Question 2

How does the market share of
        Zendesk
        and Talisma compare in the
        Knowledge Management market?

Accepted Answer

In the Knowledge Management market,
        Zendesk has a
        8.26%
        market share in comparison to
        Talisma’s
        0.02%.
        Since it has a better market share coverage,
        Zendesk holds the
        2nd
        spot in 6sense's Market Share Ranking Index for
        the Knowledge Management category, while
        Talisma holds the
        34th spot.

Question 3

How many customers are acquired by
        Zendesk and
        Talisma in the
        Knowledge Management segment?

Accepted Answer

Zendesk has
        178,656 customers and
        Talisma has
        359 customers in the
        Knowledge Management
        segment. Zendesk has
        178297 more customers than
        Talisma in this category.

Question 4

What are the countries in which
        Zendesk and
        Talisma has more customers?

Accepted Answer

Zendesk has more customers in United States, United Kingdom and Brazil.
Talisma has more customers in United States, India and United Kingdom.

Zendesk Vs Talisma : In-Depth Comparison

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Comparing the customer bases of Zendesk and Talisma

Comparing the market share of Zendesk and Talisma

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