Question 1

What are the different markets in which
        Freshworks and
        Talisma compete against each other?

Accepted Answer

Freshworks and
        Talisma compete against each other in
        the Customer Experience, Knowledge Management, Communication, Contact Center, Customer Support Services.

Question 2

How does the market share of
        Freshworks
        and Talisma compare in the
        Knowledge Management market?

Accepted Answer

In the Knowledge Management market,
        Freshworks has a
        1.59%
        market share in comparison to
        Talisma’s
        0.02%.
        Since it has a better market share coverage,
        Freshworks holds the
        5th
        spot in 6sense's Market Share Ranking Index for
        the Knowledge Management category, while
        Talisma holds the
        34th spot.

Question 3

How many customers are acquired by
        Freshworks and
        Talisma in the
        Knowledge Management segment?

Accepted Answer

Freshworks has
        36,537 customers and
        Talisma has
        349 customers in the
        Knowledge Management
        segment. Freshworks has
        36188 more customers than
        Talisma in this category.

Question 4

What are the countries in which
        Freshworks and
        Talisma has more customers?

Accepted Answer

Freshworks has more customers in United States, United Kingdom and India.
Talisma has more customers in United States, India and United Kingdom.

Freshworks Vs Talisma : In-Depth Comparison

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Comparing the market share of Freshworks and Talisma

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