Question 1

What are the different markets in which
        LiveAgent and
        Talisma compete against each other?

Accepted Answer

LiveAgent and
        Talisma compete against each other in
        the Customer Experience, Knowledge Management, Sales Management, Communication, Contact Center.

Question 2

How does the market share of
        LiveAgent
        and Talisma compare in the
        Knowledge Management market?

Accepted Answer

In the Knowledge Management market,
        LiveAgent has a
        0.30%
        market share in comparison to
        Talisma’s
        0.02%.
        Since it has a better market share coverage,
        LiveAgent holds the
        12th
        spot in 6sense's Market Share Ranking Index for
        the Knowledge Management category, while
        Talisma holds the
        34th spot.

Question 3

How many customers are acquired by
        LiveAgent and
        Talisma in the
        Knowledge Management segment?

Accepted Answer

LiveAgent has
        6,894 customers and
        Talisma has
        357 customers in the
        Knowledge Management
        segment. LiveAgent has
        6537 more customers than
        Talisma in this category.

Question 4

What are the countries in which
        LiveAgent and
        Talisma has more customers?

Accepted Answer

LiveAgent has more customers in United States, United Kingdom and Canada.
Talisma has more customers in United States, India and United Kingdom.

LiveAgent Vs Talisma : In-Depth Comparison

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Comparing the customer bases of LiveAgent and Talisma

Comparing the market share of LiveAgent and Talisma

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