Question 1

What are the different markets in which
        LiveAgent and
        Qontext compete against each other?

Accepted Answer

LiveAgent and
        Qontext compete against each other in
        the Knowledge Management, Contact Center, Customer Experience, Helpdesk Tools, Instant Messaging And Chat.

Question 2

How does the market share of
        LiveAgent
        and Qontext compare in the
        Knowledge Management market?

Accepted Answer

In the Knowledge Management market,
        LiveAgent has a
        0.28%
        market share in comparison to
        Qontext’s
        0.00%.
        Since it has a better market share coverage,
        LiveAgent holds the
        14th
        spot in 6sense's Market Share Ranking Index for
        the Knowledge Management category, while
        Qontext holds the
        130th spot.

Question 3

How many customers are acquired by
        LiveAgent and
        Qontext in the
        Knowledge Management segment?

Accepted Answer

LiveAgent has
        6,339 customers and
        Qontext has
        2 customers in the
        Knowledge Management
        segment. LiveAgent has
        6337 more customers than
        Qontext in this category.

Question 4

What are the countries in which
        LiveAgent and
        Qontext has more customers?

Accepted Answer

LiveAgent has more customers in United States, United Kingdom and Canada.
Qontext has more customers in and United States.

LiveAgent Vs Qontext : In-Depth Comparison

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Comparing the customer bases of LiveAgent and Qontext

Comparing the market share of LiveAgent and Qontext

Compare LiveAgent vs Qontext customers by geography

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