Question 1

What are the different markets in which
        Zendesk and
        KMS Lighthouse compete against each other?

Accepted Answer

Zendesk and
        KMS Lighthouse compete against each other in
        the Knowledge Management, Contact Center, Customer Experience, Instant Messaging And Chat, Interactive Voice Response (IVR).

Question 2

How does the market share of
        Zendesk
        and KMS Lighthouse compare in the
        Knowledge Management market?

Accepted Answer

In the Knowledge Management market,
        Zendesk has a
        12.33%
        market share in comparison to
        KMS Lighthouse’s
        0.00%.
        Since it has a better market share coverage,
        Zendesk holds the
        2nd
        spot in 6sense's Market Share Ranking Index for
        the Knowledge Management category, while
        KMS Lighthouse holds the
        98th spot.

Question 3

How many customers are acquired by
        Zendesk and
        KMS Lighthouse in the
        Knowledge Management segment?

Accepted Answer

Zendesk has
        164,474 customers and
        KMS Lighthouse has
        11 customers in the
        Knowledge Management
        segment. Zendesk has
        164463 more customers than
        KMS Lighthouse in this category.

Question 4

What are the countries in which
        Zendesk and
        KMS Lighthouse has more customers?

Accepted Answer

Zendesk has more customers in United States, United Kingdom and Australia.
KMS Lighthouse has more customers in United States, Israel and United Kingdom.

Zendesk Vs KMS Lighthouse : In-Depth Comparison

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Comparing the customer bases of Zendesk and KMS Lighthouse

Comparing the market share of Zendesk and KMS Lighthouse

Compare Zendesk vs KMS Lighthouse customers by geography

Customer Movements for this month

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