Question 1

What are the different markets in which
        Freshworks and
        KMS Lighthouse compete against each other?

Accepted Answer

Freshworks and
        KMS Lighthouse compete against each other in
        the Knowledge Management, Contact Center, Customer Experience, Customer Support Services, Project Collaboration.

Question 2

How does the market share of
        Freshworks
        and KMS Lighthouse compare in the
        Knowledge Management market?

Accepted Answer

In the Knowledge Management market,
        Freshworks has a
        1.64%
        market share in comparison to
        KMS Lighthouse’s
        0.00%.
        Since it has a better market share coverage,
        Freshworks holds the
        5th
        spot in 6sense's Market Share Ranking Index for
        the Knowledge Management category, while
        KMS Lighthouse holds the
        64th spot.

Question 3

How many customers are acquired by
        Freshworks and
        KMS Lighthouse in the
        Knowledge Management segment?

Accepted Answer

Freshworks has
        37,209 customers and
        KMS Lighthouse has
        63 customers in the
        Knowledge Management
        segment. Freshworks has
        37146 more customers than
        KMS Lighthouse in this category.

Question 4

What are the countries in which
        Freshworks and
        KMS Lighthouse has more customers?

Accepted Answer

Freshworks has more customers in United States, United Kingdom and India.
KMS Lighthouse has more customers in United States, Israel and United Kingdom.

Freshworks Vs KMS Lighthouse : In-Depth Comparison

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Comparing the customer bases of Freshworks and KMS Lighthouse

Comparing the market share of Freshworks and KMS Lighthouse

Compare Freshworks vs KMS Lighthouse customers by geography

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