Question 1

What are the different markets in which
        LiveAgent and
        HappyFox compete against each other?

Accepted Answer

LiveAgent and
        HappyFox compete against each other in
        the Contact Center, Helpdesk Tools, Knowledge Management, Customer Experience, Instant Messaging And Chat.

Question 2

How does the market share of
        LiveAgent
        and HappyFox compare in the
        Knowledge Management market?

Accepted Answer

In the Knowledge Management market,
        LiveAgent has a
        0.32%
        market share in comparison to
        HappyFox’s
        0.05%.
        Since it has a better market share coverage,
        LiveAgent holds the
        11th
        spot in 6sense's Market Share Ranking Index for
        the Knowledge Management category, while
        HappyFox holds the
        25th spot.

Question 3

How many customers are acquired by
        LiveAgent and
        HappyFox in the
        Knowledge Management segment?

Accepted Answer

LiveAgent has
        6,845 customers and
        HappyFox has
        988 customers in the
        Knowledge Management
        segment. LiveAgent has
        5857 more customers than
        HappyFox in this category.

Question 4

What are the countries in which
        LiveAgent and
        HappyFox has more customers?

Accepted Answer

LiveAgent has more customers in United States, United Kingdom and Canada.
HappyFox has more customers in United States, United Kingdom and Germany.

LiveAgent Vs HappyFox : In-Depth Comparison

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Comparing the customer bases of LiveAgent and HappyFox

Comparing the market share of LiveAgent and HappyFox

Compare LiveAgent vs HappyFox customers by geography

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