Question 1

What are the different markets in which
        Zendesk and
        HappyFox compete against each other?

Accepted Answer

Zendesk and
        HappyFox compete against each other in
        the Contact Center, Knowledge Management, Customer Experience, Helpdesk Tools, Instant Messaging And Chat.

Question 2

How does the market share of
        Zendesk
        and HappyFox compare in the
        Knowledge Management market?

Accepted Answer

In the Knowledge Management market,
        Zendesk has a
        8.02%
        market share in comparison to
        HappyFox’s
        0.04%.
        Since it has a better market share coverage,
        Zendesk holds the
        2nd
        spot in 6sense's Market Share Ranking Index for
        the Knowledge Management category, while
        HappyFox holds the
        25th spot.

Question 3

How many customers are acquired by
        Zendesk and
        HappyFox in the
        Knowledge Management segment?

Accepted Answer

Zendesk has
        184,227 customers and
        HappyFox has
        1,020 customers in the
        Knowledge Management
        segment. Zendesk has
        183207 more customers than
        HappyFox in this category.

Question 4

What are the countries in which
        Zendesk and
        HappyFox has more customers?

Accepted Answer

Zendesk has more customers in United States, United Kingdom and Brazil.
HappyFox has more customers in United States, United Kingdom and Germany.

Zendesk Vs HappyFox : In-Depth Comparison

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Comparing the customer bases of Zendesk and HappyFox

Comparing the market share of Zendesk and HappyFox

Compare Zendesk vs HappyFox customers by geography

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