Question 1

What are the different markets in which
        Zendesk and
        Geenio compete against each other?

Accepted Answer

Zendesk and
        Geenio compete against each other in
        the Knowledge Management, Contact Center, Customer Experience, Instant Messaging And Chat, Interactive Voice Response (IVR).

Question 2

How does the market share of
        Zendesk
        and Geenio compare in the
        Knowledge Management market?

Accepted Answer

In the Knowledge Management market,
        Zendesk has a
        8.06%
        market share in comparison to
        Geenio’s
        0.00%.
        Since it has a better market share coverage,
        Zendesk holds the
        2nd
        spot in 6sense's Market Share Ranking Index for
        the Knowledge Management category, while
        Geenio holds the
        105th spot.

Question 3

How many customers are acquired by
        Zendesk and
        Geenio in the
        Knowledge Management segment?

Accepted Answer

Zendesk has
        186,183 customers and
        Geenio has
        7 customers in the
        Knowledge Management
        segment. Zendesk has
        186176 more customers than
        Geenio in this category.

Question 4

What are the countries in which
        Zendesk and
        Geenio has more customers?

Accepted Answer

Zendesk has more customers in United States, United Kingdom and Brazil.
Geenio has more customers in United States, Switzerland and Singapore.

Zendesk Vs Geenio : In-Depth Comparison

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Comparing the customer bases of Zendesk and Geenio

Comparing the market share of Zendesk and Geenio

Compare Zendesk vs Geenio customers by geography

Customer Movements for this month

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