Question 1

What are the different markets in which
        Freshworks and
        Geenio compete against each other?

Accepted Answer

Freshworks and
        Geenio compete against each other in
        the Knowledge Management, Contact Center, Customer Experience, Customer Support Services, Project Collaboration.

Question 2

How does the market share of
        Freshworks
        and Geenio compare in the
        Knowledge Management market?

Accepted Answer

In the Knowledge Management market,
        Freshworks has a
        1.60%
        market share in comparison to
        Geenio’s
        0.00%.
        Since it has a better market share coverage,
        Freshworks holds the
        5th
        spot in 6sense's Market Share Ranking Index for
        the Knowledge Management category, while
        Geenio holds the
        105th spot.

Question 3

How many customers are acquired by
        Freshworks and
        Geenio in the
        Knowledge Management segment?

Accepted Answer

Freshworks has
        37,045 customers and
        Geenio has
        7 customers in the
        Knowledge Management
        segment. Freshworks has
        37038 more customers than
        Geenio in this category.

Question 4

What are the countries in which
        Freshworks and
        Geenio has more customers?

Accepted Answer

Freshworks has more customers in United States, United Kingdom and India.
Geenio has more customers in United States, Switzerland and Singapore.

Freshworks Vs Geenio : In-Depth Comparison

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Comparing the customer bases of Freshworks and Geenio

Comparing the market share of Freshworks and Geenio

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