Question 1

What are the different markets in which
        Zendesk and
        Dezide compete against each other?

Accepted Answer

Zendesk and
        Dezide compete against each other in
        the Contact Center, Knowledge Management, Customer Experience, Instant Messaging And Chat, Interactive Voice Response (IVR).

Question 2

How does the market share of
        Zendesk
        and Dezide compare in the
        Knowledge Management market?

Accepted Answer

In the Knowledge Management market,
        Zendesk has a
        8.06%
        market share in comparison to
        Dezide’s
        0.00%.
        Since it has a better market share coverage,
        Zendesk holds the
        2nd
        spot in 6sense's Market Share Ranking Index for
        the Knowledge Management category, while
        Dezide holds the
        104th spot.

Question 3

How many customers are acquired by
        Zendesk and
        Dezide in the
        Knowledge Management segment?

Accepted Answer

Zendesk has
        183,388 customers and
        Dezide has
        11 customers in the
        Knowledge Management
        segment. Zendesk has
        183377 more customers than
        Dezide in this category.

Question 4

What are the countries in which
        Zendesk and
        Dezide has more customers?

Accepted Answer

Zendesk has more customers in United States, United Kingdom and Brazil.
Dezide has more customers in Denmark, Bulgaria and United States.

Zendesk Vs Dezide : In-Depth Comparison

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Comparing the customer bases of Zendesk and Dezide

Comparing the market share of Zendesk and Dezide

Compare Zendesk vs Dezide customers by geography

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