Question 1

What are the different markets in which
        Freshworks and
        Dezide compete against each other?

Accepted Answer

Freshworks and
        Dezide compete against each other in
        the Contact Center, Knowledge Management, Customer Experience, Customer Support Services, Project Collaboration.

Question 2

How does the market share of
        Freshworks
        and Dezide compare in the
        Knowledge Management market?

Accepted Answer

In the Knowledge Management market,
        Freshworks has a
        1.59%
        market share in comparison to
        Dezide’s
        0.00%.
        Since it has a better market share coverage,
        Freshworks holds the
        5th
        spot in 6sense's Market Share Ranking Index for
        the Knowledge Management category, while
        Dezide holds the
        103rd spot.

Question 3

How many customers are acquired by
        Freshworks and
        Dezide in the
        Knowledge Management segment?

Accepted Answer

Freshworks has
        36,537 customers and
        Dezide has
        11 customers in the
        Knowledge Management
        segment. Freshworks has
        36526 more customers than
        Dezide in this category.

Question 4

What are the countries in which
        Freshworks and
        Dezide has more customers?

Accepted Answer

Freshworks has more customers in United States, United Kingdom and India.
Dezide has more customers in Denmark, United States and Bulgaria.

Freshworks Vs Dezide : In-Depth Comparison

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Comparing the customer bases of Freshworks and Dezide

Comparing the market share of Freshworks and Dezide

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