Question 1

What are the different markets in which
        NICE inContact and
        Survox compete against each other?

Accepted Answer

NICE inContact and
        Survox compete against each other in
        the Interactive Voice Response (IVR), Call Recording, Cloud Contact Center Software, Communication, Contact Center.

Question 2

How does the market share of
        NICE inContact
        and Survox compare in the
        Interactive Voice Response (IVR) market?

Accepted Answer

In the Interactive Voice Response (IVR) market,
        NICE inContact has a
        1.85%
        market share in comparison to
        Survox’s
        0.00%.
        Since it has a better market share coverage,
        NICE inContact holds the
        3rd
        spot in 6sense's Market Share Ranking Index for
        the Interactive Voice Response (IVR) category, while
        Survox holds the
        29th spot.

Question 3

How many customers are acquired by
        NICE inContact and
        Survox in the
        Interactive Voice Response (IVR) segment?

Accepted Answer

NICE inContact has
        3,446 customers and
        Survox has
        9 customers in the
        Interactive Voice Response (IVR)
        segment. NICE inContact has
        3437 more customers than
        Survox in this category.

Question 4

What are the countries in which
        NICE inContact and
        Survox has more customers?

Accepted Answer

NICE inContact has more customers in United States, United Kingdom and Canada.
Survox has more customers in United States, India and Venezuela.

NICE inContact Vs Survox : In-Depth Comparison

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Comparing the customer bases of NICE inContact and Survox

Comparing the market share of NICE inContact and Survox

Compare NICE inContact vs Survox customers by geography

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