Question 1

What are the different markets in which
        Genesys and
        Survox compete against each other?

Accepted Answer

Genesys and
        Survox compete against each other in
        the Interactive Voice Response (IVR), Communication, Contact Center, Customer Experience.

Question 2

How does the market share of
        Genesys
        and Survox compare in the
        Interactive Voice Response (IVR) market?

Accepted Answer

In the Interactive Voice Response (IVR) market,
        Genesys has a
        2.99%
        market share in comparison to
        Survox’s
        0.00%.
        Since it has a better market share coverage,
        Genesys holds the
        2nd
        spot in 6sense's Market Share Ranking Index for
        the Interactive Voice Response (IVR) category, while
        Survox holds the
        29th spot.

Question 3

How many customers are acquired by
        Genesys and
        Survox in the
        Interactive Voice Response (IVR) segment?

Accepted Answer

Genesys has
        5,563 customers and
        Survox has
        9 customers in the
        Interactive Voice Response (IVR)
        segment. Genesys has
        5554 more customers than
        Survox in this category.

Question 4

What are the countries in which
        Genesys and
        Survox has more customers?

Accepted Answer

Genesys has more customers in United States, Australia and United Kingdom.
Survox has more customers in United States, India and Venezuela.

Genesys Vs Survox : In-Depth Comparison

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Comparing the customer bases of Genesys and Survox

Comparing the market share of Genesys and Survox

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