Question 1

What are the different markets in which
        NICE inContact and
        Kixie compete against each other?

Accepted Answer

NICE inContact and
        Kixie compete against each other in
        the Call Recording, Interactive Voice Response (IVR), Cloud Contact Center Software, Communication, Contact Center.

Question 2

How does the market share of
        NICE inContact
        and Kixie compare in the
        Interactive Voice Response (IVR) market?

Accepted Answer

In the Interactive Voice Response (IVR) market,
        NICE inContact has a
        1.45%
        market share in comparison to
        Kixie’s
        0.03%.
        Since it has a better market share coverage,
        NICE inContact holds the
        5th
        spot in 6sense's Market Share Ranking Index for
        the Interactive Voice Response (IVR) category, while
        Kixie holds the
        17th spot.

Question 3

How many customers are acquired by
        NICE inContact and
        Kixie in the
        Interactive Voice Response (IVR) segment?

Accepted Answer

NICE inContact has
        3,016 customers and
        Kixie has
        62 customers in the
        Interactive Voice Response (IVR)
        segment. NICE inContact has
        2954 more customers than
        Kixie in this category.

Question 4

What are the countries in which
        NICE inContact and
        Kixie has more customers?

Accepted Answer

NICE inContact has more customers in United States, United Kingdom and Canada.
Kixie has more customers in United States, Canada and United Kingdom.

NICE inContact Vs Kixie : In-Depth Comparison

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Comparing the customer bases of NICE inContact and Kixie

Comparing the market share of NICE inContact and Kixie

Compare NICE inContact vs Kixie customers by geography

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