Question 1

What are the different markets in which
        Genesys and
        Kixie compete against each other?

Accepted Answer

Genesys and
        Kixie compete against each other in
        the Interactive Voice Response (IVR), Call Recording, Communication, Contact Center, Customer Experience.

Question 2

How does the market share of
        Genesys
        and Kixie compare in the
        Interactive Voice Response (IVR) market?

Accepted Answer

In the Interactive Voice Response (IVR) market,
        Genesys has a
        3.43%
        market share in comparison to
        Kixie’s
        0.03%.
        Since it has a better market share coverage,
        Genesys holds the
        2nd
        spot in 6sense's Market Share Ranking Index for
        the Interactive Voice Response (IVR) category, while
        Kixie holds the
        17th spot.

Question 3

How many customers are acquired by
        Genesys and
        Kixie in the
        Interactive Voice Response (IVR) segment?

Accepted Answer

Genesys has
        7,161 customers and
        Kixie has
        62 customers in the
        Interactive Voice Response (IVR)
        segment. Genesys has
        7099 more customers than
        Kixie in this category.

Question 4

What are the countries in which
        Genesys and
        Kixie has more customers?

Accepted Answer

Genesys has more customers in United States, United Kingdom and Australia.
Kixie has more customers in United States, Canada and United Kingdom.

Genesys Vs Kixie : In-Depth Comparison

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Comparing the customer bases of Genesys and Kixie

Comparing the market share of Genesys and Kixie

Compare Genesys vs Kixie customers by geography

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