Not sure if Genesys PureCloud, or Plum Voice Hosted IVR is the better choice for your needs? No problem! 6sense comparison helps you make the best decision. Take a look at categories where Genesys PureCloud and Plum Voice Hosted IVR compete, current customers, market share, category ranking. Still uncertain? Compare the similarities and differences between Genesys PureCloud vs Plum Voice Hosted IVR customers by industry, by geography and by buying patterns.
Genesys PureCloud competes with other products in the Interactive Voice Response (IVR), Auto Dialer, Communication, Contact Center, Customer Engagement, Customer Experience, Customer Satisfaction Ratings, Fax Server, Instant Messaging And Chat, Predictive Dialer categories. It has a 1.55% market share in the Interactive Voice Response (IVR) category, and Genesys PureCloud has 2,794 customers in 10 countries.
Plum Voice Hosted IVR competes with other products in the Project Collaboration, categories. It has a 0.03% market share in the Interactive Voice Response (IVR) category, and Plum Voice Hosted IVR has 57 customers in 9 countries.
Categories where Genesys PureCloud and Plum Voice Hosted IVR compete
Genesys PureCloud
Comparing the customer bases of Genesys PureCloud and Plum Voice Hosted IVR, we can see that Genesys PureCloud has 2,794 customer(s), while Plum Voice Hosted IVR has 57 customer(s). In the Interactive Voice Response (IVR) category, with 2,794 customer(s) Genesys PureCloud stands at 4th place by ranking, while Plum Voice Hosted IVR with 57 customer(s), is at the 14th place.
Genesys PureCloud
4th
2,794 Customer
Plum Voice Hosted IVR
14th
57 Customer
Genesys PureCloud has a 1.55% market share in the Interactive Voice Response (IVR) category, while Plum Voice Hosted IVR has a 0.03% market share in the same space.
Comparing Genesys PureCloud and Plum Voice Hosted IVR customers based on their geographic location, we can see that Genesys PureCloud has more customers in United States, Australia and United Kingdom, while Plum Voice Hosted IVR has more customers in United States.
Genesys PureCloud
Plum Voice Hosted IVR
Gain actionable insights about the buying patterns of Genesys PureCloud vs Plum Voice Hosted IVR’s target audience.
Genesys PureCloud
New
224 Customer
Lost
92 Customer
Plum Voice Hosted IVR
Find answers to the most often asked questions by users.
What are the different markets in which Genesys PureCloud and Plum Voice Hosted IVR compete against each other?
Genesys PureCloud and Plum Voice Hosted IVR compete against each other in the Interactive Voice Response (IVR), Auto Dialer, Communication, Contact Center, Customer Engagement.
How does the market share of Genesys PureCloud and Plum Voice Hosted IVR compare in the Interactive Voice Response (IVR) market?
How many customers are acquired by Genesys PureCloud and Plum Voice Hosted IVR in the Interactive Voice Response (IVR) segment?
What are the countries in which Genesys PureCloud and Plum Voice Hosted IVR has more customers?
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