Question 1

What are the different markets in which
        NICE inContact and
        contactSPACE compete against each other?

Accepted Answer

NICE inContact and
        contactSPACE compete against each other in
        the Contact Center, Interactive Voice Response (IVR), Predictive Dialer, Call Recording, Cloud Contact Center Software.

Question 2

How does the market share of
        NICE inContact
        and contactSPACE compare in the
        Interactive Voice Response (IVR) market?

Accepted Answer

In the Interactive Voice Response (IVR) market,
        NICE inContact has a
        1.61%
        market share in comparison to
        contactSPACE’s
        0.01%.
        Since it has a better market share coverage,
        NICE inContact holds the
        3rd
        spot in 6sense's Market Share Ranking Index for
        the Interactive Voice Response (IVR) category, while
        contactSPACE holds the
        20th spot.

Question 3

How many customers are acquired by
        NICE inContact and
        contactSPACE in the
        Interactive Voice Response (IVR) segment?

Accepted Answer

NICE inContact has
        2,926 customers and
        contactSPACE has
        19 customers in the
        Interactive Voice Response (IVR)
        segment. NICE inContact has
        2907 more customers than
        contactSPACE in this category.

Question 4

What are the countries in which
        NICE inContact and
        contactSPACE has more customers?

Accepted Answer

NICE inContact has more customers in United States, Canada and United Kingdom.
contactSPACE has more customers in United States, Australia and India.

NICE inContact Vs contactSPACE : In-Depth Comparison

Choose Technologies to compare

Comparing the customer bases of NICE inContact and contactSPACE

Comparing the market share of NICE inContact and contactSPACE

Compare NICE inContact vs contactSPACE customers by geography

Customer Movements for this month

FAQ

Choose Technologies to compare

Save 15 hours a week on sales research

Get instant access to B2B contact data across the web

Company

Browse 6sense Data