Question 1

What are the different markets in which
        CallFire and
        contactSPACE compete against each other?

Accepted Answer

CallFire and
        contactSPACE compete against each other in
        the Contact Center, Interactive Voice Response (IVR), Auto Dialer, Call Tracking, Campaign Management.

Question 2

How does the market share of
        CallFire
        and contactSPACE compare in the
        Interactive Voice Response (IVR) market?

Accepted Answer

In the Interactive Voice Response (IVR) market,
        CallFire has a
        0.06%
        market share in comparison to
        contactSPACE’s
        0.01%.
        Since it has a better market share coverage,
        CallFire holds the
        13th
        spot in 6sense's Market Share Ranking Index for
        the Interactive Voice Response (IVR) category, while
        contactSPACE holds the
        25th spot.

Question 3

How many customers are acquired by
        CallFire and
        contactSPACE in the
        Interactive Voice Response (IVR) segment?

Accepted Answer

CallFire has
        124 customers and
        contactSPACE has
        11 customers in the
        Interactive Voice Response (IVR)
        segment. CallFire has
        113 more customers than
        contactSPACE in this category.

Question 4

What are the countries in which
        CallFire and
        contactSPACE has more customers?

Accepted Answer

CallFire has more customers in United States, Canada and South Africa.
contactSPACE has more customers in Australia, India and United States.

CallFire Vs contactSPACE : In-Depth Comparison

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Comparing the customer bases of CallFire and contactSPACE

Comparing the market share of CallFire and contactSPACE

Compare CallFire vs contactSPACE customers by geography

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