Question 1

What are the different markets in which
        Freshchat and
        Zoho Connect compete against each other?

Accepted Answer

Freshchat and
        Zoho Connect compete against each other in
        the Instant Messaging And Chat, Communication, Forums And Forum Software, Knowledge Management, Live Chat.

Question 2

How does the market share of
        Freshchat
        and Zoho Connect compare in the
        Instant Messaging And Chat market?

Accepted Answer

In the Instant Messaging And Chat market,
        Freshchat has a
        0.18%
        market share in comparison to
        Zoho Connect’s
        0.01%.
        Since it has a better market share coverage,
        Freshchat holds the
        18th
        spot in 6sense's Market Share Ranking Index for
        the Instant Messaging And Chat category, while
        Zoho Connect holds the
        53rd spot.

Question 3

How many customers are acquired by
        Freshchat and
        Zoho Connect in the
        Instant Messaging And Chat segment?

Accepted Answer

Freshchat has
        11,046 customers and
        Zoho Connect has
        388 customers in the
        Instant Messaging And Chat
        segment. Freshchat has
        10658 more customers than
        Zoho Connect in this category.

Question 4

What are the countries in which
        Freshchat and
        Zoho Connect has more customers?

Accepted Answer

Freshchat has more customers in United States, India and United Kingdom.
Zoho Connect has more customers in United States, Canada and India.

Freshchat Vs Zoho Connect : In-Depth Comparison

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Comparing the customer bases of Freshchat and Zoho Connect

Comparing the market share of Freshchat and Zoho Connect

Compare Freshchat vs Zoho Connect customers by geography

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