Question 1

What are the different markets in which
        Zendesk and
        LiveCall compete against each other?

Accepted Answer

Zendesk and
        LiveCall compete against each other in
        the Instant Messaging And Chat, Contact Center, Customer Experience, Inside Sales, Interactive Voice Response (IVR).

Question 2

How does the market share of
        Zendesk
        and LiveCall compare in the
        Instant Messaging And Chat market?

Accepted Answer

In the Instant Messaging And Chat market,
        Zendesk has a
        2.64%
        market share in comparison to
        LiveCall’s
        0.00%.
        Since it has a better market share coverage,
        Zendesk holds the
        4th
        spot in 6sense's Market Share Ranking Index for
        the Instant Messaging And Chat category, while
        LiveCall holds the
        58th spot.

Question 3

How many customers are acquired by
        Zendesk and
        LiveCall in the
        Instant Messaging And Chat segment?

Accepted Answer

Zendesk has
        164,707 customers and
        LiveCall has
        275 customers in the
        Instant Messaging And Chat
        segment. Zendesk has
        164432 more customers than
        LiveCall in this category.

Question 4

What are the countries in which
        Zendesk and
        LiveCall has more customers?

Accepted Answer

Zendesk has more customers in United States, United Kingdom and Australia.
LiveCall has more customers in Poland, India and United Kingdom.

Zendesk Vs LiveCall : In-Depth Comparison

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Comparing the customer bases of Zendesk and LiveCall

Comparing the market share of Zendesk and LiveCall

Compare Zendesk vs LiveCall customers by geography

Customer Movements for this month

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