Question 1

What are the different markets in which
        Zendesk and
        inSided compete against each other?

Accepted Answer

Zendesk and
        inSided compete against each other in
        the Instant Messaging And Chat, Contact Center, Customer Engagement, Customer Experience, Customer Self Service.

Question 2

How does the market share of
        Zendesk
        and inSided compare in the
        Instant Messaging And Chat market?

Accepted Answer

In the Instant Messaging And Chat market,
        Zendesk has a
        2.64%
        market share in comparison to
        inSided’s
        0.01%.
        Since it has a better market share coverage,
        Zendesk holds the
        4th
        spot in 6sense's Market Share Ranking Index for
        the Instant Messaging And Chat category, while
        inSided holds the
        55th spot.

Question 3

How many customers are acquired by
        Zendesk and
        inSided in the
        Instant Messaging And Chat segment?

Accepted Answer

Zendesk has
        164,707 customers and
        inSided has
        321 customers in the
        Instant Messaging And Chat
        segment. Zendesk has
        164386 more customers than
        inSided in this category.

Question 4

What are the countries in which
        Zendesk and
        inSided has more customers?

Accepted Answer

Zendesk has more customers in United States, United Kingdom and Australia.
inSided has more customers in United States, Netherlands and Germany.

Zendesk Vs inSided : In-Depth Comparison

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Comparing the customer bases of Zendesk and inSided

Comparing the market share of Zendesk and inSided

Compare Zendesk vs inSided customers by geography

Customer Movements for this month

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