Question 1

What are the different markets in which
        Zendesk and
        GetSiteControl compete against each other?

Accepted Answer

Zendesk and
        GetSiteControl compete against each other in
        the Instant Messaging And Chat, Contact Center, Customer Experience, Forms And Surveys, Interactive Voice Response (IVR).

Question 2

How does the market share of
        Zendesk
        and GetSiteControl compare in the
        Instant Messaging And Chat market?

Accepted Answer

In the Instant Messaging And Chat market,
        Zendesk has a
        2.64%
        market share in comparison to
        GetSiteControl’s
        0.23%.
        Since it has a better market share coverage,
        Zendesk holds the
        4th
        spot in 6sense's Market Share Ranking Index for
        the Instant Messaging And Chat category, while
        GetSiteControl holds the
        16th spot.

Question 3

How many customers are acquired by
        Zendesk and
        GetSiteControl in the
        Instant Messaging And Chat segment?

Accepted Answer

Zendesk has
        164,707 customers and
        GetSiteControl has
        14,071 customers in the
        Instant Messaging And Chat
        segment. Zendesk has
        150636 more customers than
        GetSiteControl in this category.

Question 4

What are the countries in which
        Zendesk and
        GetSiteControl has more customers?

Accepted Answer

Zendesk has more customers in United States, United Kingdom and Australia.
GetSiteControl has more customers in Brazil, United States and United Kingdom.

Zendesk Vs GetSiteControl : In-Depth Comparison

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Comparing the customer bases of Zendesk and GetSiteControl

Comparing the market share of Zendesk and GetSiteControl

Compare Zendesk vs GetSiteControl customers by geography

Customer Movements for this month

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