Question 1

What are the different markets in which
        LiveAgent and
        eXo Platform compete against each other?

Accepted Answer

LiveAgent and
        eXo Platform compete against each other in
        the Instant Messaging And Chat, Knowledge Management, Contact Center, Customer Experience, Document Management.

Question 2

How does the market share of
        LiveAgent
        and eXo Platform compare in the
        Instant Messaging And Chat market?

Accepted Answer

In the Instant Messaging And Chat market,
        LiveAgent has a
        0.15%
        market share in comparison to
        eXo Platform’s
        0.00%.
        Since it has a better market share coverage,
        LiveAgent holds the
        20th
        spot in 6sense's Market Share Ranking Index for
        the Instant Messaging And Chat category, while
        eXo Platform holds the
        76th spot.

Question 3

How many customers are acquired by
        LiveAgent and
        eXo Platform in the
        Instant Messaging And Chat segment?

Accepted Answer

LiveAgent has
        7,345 customers and
        eXo Platform has
        69 customers in the
        Instant Messaging And Chat
        segment. LiveAgent has
        7276 more customers than
        eXo Platform in this category.

Question 4

What are the countries in which
        LiveAgent and
        eXo Platform has more customers?

Accepted Answer

LiveAgent has more customers in United States, United Kingdom and Australia.
eXo Platform has more customers in France, United States and Spain.

LiveAgent Vs eXo Platform : In-Depth Comparison

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Comparing the customer bases of LiveAgent and eXo Platform

Comparing the market share of LiveAgent and eXo Platform

Compare LiveAgent vs eXo Platform customers by geography

Customer Movements for this month

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