Question 1

What are the different markets in which
        Zendesk and
        EasyGrouper compete against each other?

Accepted Answer

Zendesk and
        EasyGrouper compete against each other in
        the Instant Messaging And Chat, Contact Center, Customer Experience, Employee Directory, Interactive Voice Response (IVR).

Question 2

How does the market share of
        Zendesk
        and EasyGrouper compare in the
        Instant Messaging And Chat market?

Accepted Answer

In the Instant Messaging And Chat market,
        Zendesk has a
        2.64%
        market share in comparison to
        EasyGrouper’s
        0.00%.
        Since it has a better market share coverage,
        Zendesk holds the
        4th
        spot in 6sense's Market Share Ranking Index for
        the Instant Messaging And Chat category, while
        EasyGrouper holds the
        103rd spot.

Question 3

How many customers are acquired by
        Zendesk and
        EasyGrouper in the
        Instant Messaging And Chat segment?

Accepted Answer

Zendesk has
        164,707 customers and
        EasyGrouper has
        6 customers in the
        Instant Messaging And Chat
        segment. Zendesk has
        164701 more customers than
        EasyGrouper in this category.

Question 4

What are the countries in which
        Zendesk and
        EasyGrouper has more customers?

Accepted Answer

Zendesk has more customers in United States, United Kingdom and Australia.
EasyGrouper has more customers in United States and Spain.

Zendesk Vs EasyGrouper : In-Depth Comparison

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Comparing the customer bases of Zendesk and EasyGrouper

Comparing the market share of Zendesk and EasyGrouper

Compare Zendesk vs EasyGrouper customers by geography

Customer Movements for this month

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