Question 1

What are the different markets in which
        Zendesk and
        Chat Outsource compete against each other?

Accepted Answer

Zendesk and
        Chat Outsource compete against each other in
        the Instant Messaging And Chat, Contact Center, Customer Experience, Interactive Voice Response (IVR), Knowledge Management.

Question 2

How does the market share of
        Zendesk
        and Chat Outsource compare in the
        Instant Messaging And Chat market?

Accepted Answer

In the Instant Messaging And Chat market,
        Zendesk has a
        2.64%
        market share in comparison to
        Chat Outsource’s
        0.00%.
        Since it has a better market share coverage,
        Zendesk holds the
        4th
        spot in 6sense's Market Share Ranking Index for
        the Instant Messaging And Chat category, while
        Chat Outsource holds the
        105th spot.

Question 3

How many customers are acquired by
        Zendesk and
        Chat Outsource in the
        Instant Messaging And Chat segment?

Accepted Answer

Zendesk has
        164,707 customers and
        Chat Outsource has
        5 customers in the
        Instant Messaging And Chat
        segment. Zendesk has
        164702 more customers than
        Chat Outsource in this category.

Question 4

What are the countries in which
        Zendesk and
        Chat Outsource has more customers?

Accepted Answer

Zendesk has more customers in United States, United Kingdom and Australia.
Chat Outsource has more customers in United States and United Kingdom.

Zendesk Vs Chat Outsource : In-Depth Comparison

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Comparing the customer bases of Zendesk and Chat Outsource

Comparing the market share of Zendesk and Chat Outsource

Compare Zendesk vs Chat Outsource customers by geography

Customer Movements for this month

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