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Instant Messaging

Q: How many companies use Instant Messaging software these days?

Around the world in 2024, over 99,311 companies are currently using one or more Instant Messaging software. Out of these, there are 56,501 companies using Instant Messaging tools that are originally from the United States.

Q: Which company has the most significant market share in the Instant Messaging software space?

The top few companies that have the most significant market share in the Instant Messaging space are Telegram with 34.53% of market share, Smooch.io with 23.46% of market share, Flock with 19.25% of market share. Check for other Instant Messaging technologies market share here.

Q: What are the top industries that usually use Instant Messaging softwares?

The top industries that use Instant Messaging software are Marketing (1,160), Digital Marketing (1,037), Software Development (918).

Gain market share and customer base information about the top Instant Messaging software. Check out our list of Instant Messaging Software, analyze them by marketshare, region, company size along with information about competitors, prospects, tech stacks, funding information, contract renewal dates and more.

Technologies Tracked

124660

Companies Tracked

Categories related to Instant Messaging

Communication

Web And Video Conferencing

Email Management

Cloud Business Telephony

VoIP And SIP

Top 5 Instant Messaging technologies in 2024

Over 124660 companies are using Instant Messaging tools. Telegram with 34.53% market share (43049 customers), Smooch.io with 23.46% market share (29244 customers), Flock with 19.25% market share (23995 customers).

Technology

Market Share (Est.)

Customers

34.53%

43049

Smooch.io

23.46%

29244

Flock

19.25%

23995

Kakao Talk

5.15%

6425

Chatra

4.96%

6188

Others

12.64%

15759

Instant Messaging Customers by Employee Size

The majority of Instant Messaging category falls in the company size of 0 - 9 employees (48677 companies), 20 - 49 employees (23641 companies), 10 - 19 employees (16535 companies).

Employee Size

Instant Messaging Customers by Geography

Companies using Instant Messaging technology software are majorly from the United States with 56501 (58.77%), India with 8078 (8.40%), United Kingdom with 5706 (5.93%) customers respectively.

Customers

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Instant Messaging Customers by Industry

Top industries that use Instant Messaging for Marketing (1160), Digital Marketing (1037), Software Development (918).

Customers

Market Share for Top Instant Messaging Technologies

Analyze the market share of popular Instant Messaging technologies along with information about competitors, prospects, tech stacks, funding information, contract renewal dates and more

Ranking	Technology	Customers	Market share(Est.)(%)
1	Telegram	43049	34.53
2	Smooch.io	29244	23.46
3	Flock	23995	19.25
4	Kakao Talk	6425	5.15
5	Chatra	6188	4.96
6	Skype for Business	3381	2.71
7	Cisco Jabber	2199	1.76
8	Messenger	1661	1.33
9	Gitter	1273	1.02
10	GroupMe	1264	1.01
11	Google Cloud Pub/Sub	1228	0.99
12	Symphony	633	0.51
13	Riot	562	0.45
14	Jabber	459	0.37
15	Mattermost	362	0.29
16	Skype for Business Server	307	0.25
17	Pidgin	303	0.24
18	OX App Suite	296	0.24
19	Full Measure	211	0.17
20	Cisco Spark	195	0.16
21	Lita	193	0.15
22	Mithi SkyConnect	179	0.14
23	Campfire	137	0.11
24	Flowdock	72	0.06
25	Chatwing	69	0.06
26	Signal Vine	67	0.05
27	Sqwiggle	47	0.04
28	Sococo	43	0.03
29	Hibox	41	0.03
30	Zulip	40	0.03
31	Skype for Business Cloud PBX	38	0.03
32	Ivy by Go Moment	35	0.03
33	TigerText	34	0.03
34	ChatWork	33	0.03
35	Twist	31	0.02
36	Grove	28	0.02
37	nooQ	27	0.02
38	Orat	27	0.02
39	Bopup	24	0.02
40	Kato	22	0.02
41	VIPole Private Messenger	18	0.01
42	Teamwork Chat	17	0.01
43	TeamUp	15	0.01
44	Zoho Cliq	14	0.01
45	Grape	14	0.01
46	Chat Grape	14	0.01
47	JANDI	12	0.01
48	Zoho Chat	12	0.01
49	Output Messenger	10	0.01
50	Alterdesk	9	0.01
51	Semaphor	8	0.01
52	Typetalk	8	0.01
53	Xros	8	0.01
54	PlaySMS	8	0.01
55	Crugo	8	0.01
56	IBM Sametime	7	0.01
57	PGi iMeet	7	0.01
58	Franz	6	0.00
59	Hosted.IM	6	0.00
60	Joincube	5	0.00
61	Hyphenate	4	0.00
62	PCPIN Chat	3	0.00
63	MongooseIM	3	0.00
64	Solaborate Messenger	3	0.00
65	EngageDots	3	0.00
66	AllProWebTools	2	0.00
67	Intraboom	2	0.00
68	Bello	2	0.00
69	Kezmo	2	0.00
70	AmityApp	2	0.00
71	Kaiwa	2	0.00
72	Trillian	2	0.00
73	Maqpie	2	0.00

FAQ

Find answers to the most often asked questions by users.

Who are the top Instant Messaging software market leaders?

Top leaders in the category for Instant Messaging software are Telegram, Smooch.io, Flock. Here, you can view a full list of Instant Messaging tools in the market.