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Instant Messaging

Q: How many companies use Instant Messaging software these days?

Around the world in 2026, over 108,653 companies are currently using one or more Instant Messaging software. Out of these, there are 59,226 companies using Instant Messaging tools that are originally from the United States.

Q: Which company has the most significant market share in the Instant Messaging software space?

The top few companies that have the most significant market share in the Instant Messaging space are Telegram with 48.62% of market share, Flock with 18.82% of market share, Kakao Talk with 9.73% of market share. Check for other Instant Messaging technologies market share here.

Q: What are the top industries that usually use Instant Messaging softwares?

The top industries that use Instant Messaging software are Marketing (1,400), Education (1,363), Digital Marketing (1,316).

Gain market share and customer base information about the top Instant Messaging software. Check out our list of Instant Messaging Software, analyze them by marketshare, region, company size along with information about competitors, prospects, tech stacks, funding information, contract renewal dates and more.

Technologies Tracked

196907

Companies Tracked

Categories related to Instant Messaging

Communication

Web And Video Conferencing

Email Management

VoIP And SIP

Cloud Business Telephony

Top 5 Instant Messaging technologies in 2026

Over 196907 companies are using Instant Messaging tools. Telegram with 48.62% market share (95731 customers), Flock with 18.82% market share (37059 customers), Kakao Talk with 9.73% market share (19157 customers).

Technology

Market Share (Est.)

Customers

48.62%

95731

Flock

18.82%

37059

Kakao Talk

9.73%

19157

Symphony

6.37%

12535

Skype for Business

3.93%

7730

Others

12.54%

24695

Instant Messaging Customers by Employee Size

The majority of Instant Messaging category falls in the company size of 0 - 9 employees (71949 companies), 20 - 49 employees (39512 companies), 100 - 249 employees (23734 companies).

Employee Size

Instant Messaging Customers by Geography

Companies using Instant Messaging technology software are majorly from the United States with 59226 (42.84%), Korea with 16287 (11.78%), India with 14354 (10.38%) customers respectively.

Customers

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Instant Messaging Customers by Industry

Top industries that use Instant Messaging for Marketing (1400), Education (1363), Digital Marketing (1316).

Customers

Market Share for Top Instant Messaging Technologies

Analyze the market share of popular Instant Messaging technologies along with information about competitors, prospects, tech stacks, funding information, contract renewal dates and more

Ranking	Technology	Customers	Market share(Est.)(%)
1	Telegram	95731	48.62
2	Flock	37059	18.82
3	Kakao Talk	19157	9.73
4	Symphony	12535	6.37
5	Skype for Business	7730	3.93
6	Chatra	5937	3.02
7	Jabber	3199	1.62
8	Cisco Jabber	3097	1.57
9	GroupMe	2608	1.32
10	Google Cloud Pub/Sub	2536	1.29
11	Messenger	1833	0.93
12	Gitter	1329	0.67
13	Mattermost	624	0.32
14	Riot	537	0.27
15	OX App Suite	440	0.22
16	Skype for Business Server	395	0.20
17	Pidgin	329	0.17
18	Lita	324	0.16
19	Cisco Spark	177	0.09
20	Campfire	135	0.07
21	Mithi SkyConnect	105	0.05
22	Sococo	95	0.05
23	JANDI	90	0.05
24	Zulip	87	0.04
25	Zoho Cliq	74	0.04
26	Signal Vine	69	0.04
27	Chatwing	65	0.03
28	Flowdock	61	0.03
29	Skype for Business Cloud PBX	55	0.03
30	ChatWork	54	0.03
31	Hibox	43	0.02
32	Full Measure	40	0.02
33	TeamUp	39	0.02
34	Sqwiggle	31	0.02
35	TigerText	23	0.01
36	Orat	23	0.01
37	Output Messenger	18	0.01
38	Troop Messenger	17	0.01
39	Bopup	16	0.01
40	VIPole Private Messenger	15	0.01
41	Typetalk	13	0.01
42	Teamwork Chat	13	0.01
43	Franz	13	0.01
44	Xros	11	0.01
45	Zoho Chat	9	0.00
46	PlaySMS	9	0.00
47	Ivy by Go Moment	9	0.00
48	IBM Sametime	8	0.00
49	Grape	8	0.00
50	Chat Grape	8	0.00
51	Maqpie	8	0.00
52	Joincube	7	0.00
53	Alterdesk	7	0.00
54	Twist	6	0.00
55	Hosted.IM	6	0.00
56	OBM	5	0.00
57	PGi iMeet	5	0.00
58	nooQ	4	0.00
59	PCPIN Chat	4	0.00
60	Kaiwa	4	0.00
61	Semaphor	3	0.00
62	MongooseIM	3	0.00
63	AmityApp	3	0.00
64	Crugo	3	0.00
65	Bello	2	0.00
66	Kezmo	2	0.00
67	EngageDots	2	0.00

FAQ

Find answers to the most often asked questions by users.

Who are the top Instant Messaging software market leaders?

Top leaders in the category for Instant Messaging software are Telegram, Flock, Kakao Talk. Here, you can view a full list of Instant Messaging tools in the market.