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Instant Messaging

Q: How many companies use Instant Messaging software these days?

Around the world in 2025, over 116,519 companies are currently using one or more Instant Messaging software. Out of these, there are 60,590 companies using Instant Messaging tools that are originally from the United States.

Q: Which company has the most significant market share in the Instant Messaging software space?

The top few companies that have the most significant market share in the Instant Messaging space are Telegram with 45.61% of market share, Flock with 19.52% of market share, Symphony with 8.06% of market share. Check for other Instant Messaging technologies market share here.

Q: What are the top industries that usually use Instant Messaging softwares?

The top industries that use Instant Messaging software are Marketing (1,551), Education (1,480), Digital Marketing (1,430).

Gain market share and customer base information about the top Instant Messaging software. Check out our list of Instant Messaging Software, analyze them by marketshare, region, company size along with information about competitors, prospects, tech stacks, funding information, contract renewal dates and more.

Technologies Tracked

192066

Companies Tracked

Categories related to Instant Messaging

Communication

Web And Video Conferencing

Email Management

VoIP And SIP

Cloud Business Telephony

Top 5 Instant Messaging technologies in 2025

Over 192066 companies are using Instant Messaging tools. Telegram with 45.61% market share (87594 customers), Flock with 19.52% market share (37482 customers), Symphony with 8.06% market share (15489 customers).

Technology

Market Share (Est.)

Customers

45.61%

87594

Flock

19.52%

37482

Symphony

8.06%

15489

Kakao Talk

7.53%

14463

Skype for Business

4.92%

9453

Others

14.36%

27585

Instant Messaging Customers by Employee Size

The majority of Instant Messaging category falls in the company size of 0 - 9 employees (66680 companies), 20 - 49 employees (39933 companies), 100 - 249 employees (24902 companies).

Employee Size

Instant Messaging Customers by Geography

Companies using Instant Messaging technology software are majorly from the United States with 60590 (44.97%), India with 14187 (10.53%), Korea with 12179 (9.04%) customers respectively.

Customers

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Instant Messaging Customers by Industry

Top industries that use Instant Messaging for Marketing (1551), Education (1480), Digital Marketing (1430).

Customers

Market Share for Top Instant Messaging Technologies

Analyze the market share of popular Instant Messaging technologies along with information about competitors, prospects, tech stacks, funding information, contract renewal dates and more

Ranking	Technology	Customers	Market share(Est.)(%)
1	Telegram	87594	45.61
2	Flock	37482	19.52
3	Symphony	15489	8.06
4	Kakao Talk	14463	7.53
5	Skype for Business	9453	4.92
6	Chatra	6697	3.49
7	Jabber	3829	1.99
8	Cisco Jabber	3669	1.91
9	Google Cloud Pub/Sub	2677	1.39
10	Messenger	2428	1.26
11	GroupMe	2427	1.26
12	Gitter	1324	0.69
13	Mattermost	744	0.39
14	Riot	520	0.27
15	Skype for Business Server	508	0.26
16	Pidgin	432	0.22
17	OX App Suite	393	0.20
18	Lita	370	0.19
19	Mithi SkyConnect	186	0.10
20	Cisco Spark	171	0.09
21	Campfire	132	0.07
22	Sococo	103	0.05
23	Zoho Cliq	89	0.05
24	Signal Vine	89	0.05
25	Flowdock	88	0.05
26	Zulip	77	0.04
27	Skype for Business Cloud PBX	72	0.04
28	Chatwing	62	0.03
29	ChatWork	50	0.03
30	Hibox	41	0.02
31	Full Measure	40	0.02
32	TeamUp	37	0.02
33	Output Messenger	35	0.02
34	Sqwiggle	32	0.02
35	Orat	26	0.01
36	TigerText	19	0.01
37	JANDI	18	0.01
38	Bopup	17	0.01
39	VIPole Private Messenger	15	0.01
40	Franz	12	0.01
41	Teamwork Chat	11	0.01
42	Xros	11	0.01
43	Grape	10	0.01
44	Chat Grape	10	0.01
45	Ivy by Go Moment	10	0.01
46	Zoho Chat	9	0.00
47	Maqpie	9	0.00
48	IBM Sametime	8	0.00
49	Typetalk	8	0.00
50	Alterdesk	8	0.00
51	PlaySMS	8	0.00
52	Joincube	6	0.00
53	PGi iMeet	5	0.00
54	Hosted.IM	5	0.00
55	Crugo	5	0.00
56	nooQ	4	0.00
57	PCPIN Chat	4	0.00
58	Semaphor	3	0.00
59	MongooseIM	3	0.00
60	Kezmo	3	0.00
61	Kaiwa	3	0.00
62	Troop Messenger	3	0.00
63	Intraboom	2	0.00
64	Bello	2	0.00
65	AmityApp	2	0.00
66	EngageDots	2	0.00
67	MelpApp	2	0.00

FAQ

Find answers to the most often asked questions by users.

Who are the top Instant Messaging software market leaders?

Top leaders in the category for Instant Messaging software are Telegram, Flock, Symphony. Here, you can view a full list of Instant Messaging tools in the market.