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Instant Messaging

Q: How many companies use Instant Messaging software these days?

Around the world in 2025, over 119,979 companies are currently using one or more Instant Messaging software. Out of these, there are 56,674 companies using Instant Messaging tools that are originally from the United States.

Q: Which company has the most significant market share in the Instant Messaging software space?

The top few companies that have the most significant market share in the Instant Messaging space are Telegram with 39.97% of market share, Flock with 23.11% of market share, Symphony with 9.04% of market share. Check for other Instant Messaging technologies market share here.

Q: What are the top industries that usually use Instant Messaging softwares?

The top industries that use Instant Messaging software are Marketing (1,600), Education (1,515), Digital Marketing (1,427).

Gain market share and customer base information about the top Instant Messaging software. Check out our list of Instant Messaging Software, analyze them by marketshare, region, company size along with information about competitors, prospects, tech stacks, funding information, contract renewal dates and more.

Technologies Tracked

174386

Companies Tracked

Categories related to Instant Messaging

Communication

Web And Video Conferencing

Email Management

VoIP And SIP

Cloud Business Telephony

Top 5 Instant Messaging technologies in 2025

Over 174386 companies are using Instant Messaging tools. Telegram with 39.97% market share (69710 customers), Flock with 23.11% market share (40298 customers), Symphony with 9.04% market share (15771 customers).

Technology

Market Share (Est.)

Customers

39.97%

69710

Flock

23.11%

40298

Symphony

9.04%

15771

Kakao Talk

7.18%

12514

Skype for Business

5.53%

9649

Others

15.16%

26444

Instant Messaging Customers by Employee Size

The majority of Instant Messaging category falls in the company size of 0 - 9 employees (54114 companies), 20 - 49 employees (38722 companies), 100 - 249 employees (25854 companies).

Employee Size

Instant Messaging Customers by Geography

Companies using Instant Messaging technology software are majorly from the United States with 56674 (46.10%), India with 13729 (11.17%), Korea with 10894 (8.86%) customers respectively.

Customers

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Instant Messaging Customers by Industry

Top industries that use Instant Messaging for Marketing (1600), Education (1515), Digital Marketing (1427).

Customers

Market Share for Top Instant Messaging Technologies

Analyze the market share of popular Instant Messaging technologies along with information about competitors, prospects, tech stacks, funding information, contract renewal dates and more

Ranking	Technology	Customers	Market share(Est.)(%)
1	Telegram	69710	39.97
2	Flock	40298	23.11
3	Symphony	15771	9.04
4	Kakao Talk	12514	7.18
5	Skype for Business	9649	5.53
6	Chatra	6335	3.63
7	Jabber	3899	2.24
8	Cisco Jabber	3737	2.14
9	Messenger	2478	1.42
10	Google Cloud Pub/Sub	2433	1.40
11	GroupMe	2007	1.15
12	Gitter	1187	0.68
13	Mattermost	722	0.41
14	Skype for Business Server	523	0.30
15	Riot	451	0.26
16	Pidgin	435	0.25
17	Lita	379	0.22
18	OX App Suite	323	0.19
19	Mithi SkyConnect	184	0.11
20	Cisco Spark	172	0.10
21	Campfire	134	0.08
22	Sococo	103	0.06
23	Flowdock	90	0.05
24	Signal Vine	84	0.05
25	Skype for Business Cloud PBX	75	0.04
26	Full Measure	74	0.04
27	Zulip	73	0.04
28	Chatwing	52	0.03
29	Hibox	49	0.03
30	ChatWork	44	0.03
31	Zoho Cliq	41	0.02
32	Sqwiggle	33	0.02
33	TeamUp	30	0.02
34	Output Messenger	29	0.02
35	TigerText	23	0.01
36	Orat	22	0.01
37	JANDI	20	0.01
38	Bopup	19	0.01
39	VIPole Private Messenger	17	0.01
40	Teamwork Chat	16	0.01
41	Ivy by Go Moment	14	0.01
42	Grape	12	0.01
43	Chat Grape	12	0.01
44	Zoho Chat	10	0.01
45	Xros	10	0.01
46	Typetalk	8	0.00
47	Franz	8	0.00
48	IBM Sametime	7	0.00
49	PGi iMeet	7	0.00
50	Joincube	7	0.00
51	Alterdesk	7	0.00
52	PlaySMS	6	0.00
53	Crugo	5	0.00
54	Intraboom	4	0.00
55	AmityApp	4	0.00
56	PCPIN Chat	3	0.00
57	Semaphor	3	0.00
58	Bello	3	0.00
59	Kezmo	3	0.00
60	Kaiwa	3	0.00
61	Hosted.IM	3	0.00
62	nooQ	2	0.00
63	MongooseIM	2	0.00
64	Hyphenate	2	0.00
65	Troop Messenger	2	0.00
66	Maqpie	2	0.00
67	MelpApp	2	0.00

FAQ

Find answers to the most often asked questions by users.

Who are the top Instant Messaging software market leaders?

Top leaders in the category for Instant Messaging software are Telegram, Flock, Symphony. Here, you can view a full list of Instant Messaging tools in the market.