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Instant Messaging

Q: How many companies use Instant Messaging software these days?

Around the world in 2026, over 110,228 companies are currently using one or more Instant Messaging software. Out of these, there are 58,374 companies using Instant Messaging tools that are originally from the United States.

Q: Which company has the most significant market share in the Instant Messaging software space?

The top few companies that have the most significant market share in the Instant Messaging space are Telegram with 48.43% of market share, Flock with 18.81% of market share, Kakao Talk with 9.33% of market share. Check for other Instant Messaging technologies market share here.

Q: What are the top industries that usually use Instant Messaging softwares?

The top industries that use Instant Messaging software are Marketing (1,419), Education (1,356), Digital Marketing (1,327).

Gain market share and customer base information about the top Instant Messaging software. Check out our list of Instant Messaging Software, analyze them by marketshare, region, company size along with information about competitors, prospects, tech stacks, funding information, contract renewal dates and more.

Technologies Tracked

195906

Companies Tracked

Categories related to Instant Messaging

Communication

Web And Video Conferencing

Email Management

VoIP And SIP

Cloud Business Telephony

Top 5 Instant Messaging technologies in 2026

Over 195906 companies are using Instant Messaging tools. Telegram with 48.43% market share (94877 customers), Flock with 18.81% market share (36842 customers), Kakao Talk with 9.33% market share (18272 customers).

Technology

Market Share (Est.)

Customers

48.43%

94877

Flock

18.81%

36842

Kakao Talk

9.33%

18272

Symphony

6.48%

12702

Skype for Business

4.01%

7850

Others

12.95%

25363

Instant Messaging Customers by Employee Size

The majority of Instant Messaging category falls in the company size of 0 - 9 employees (70370 companies), 20 - 49 employees (40077 companies), 100 - 249 employees (24688 companies).

Employee Size

Instant Messaging Customers by Geography

Companies using Instant Messaging technology software are majorly from the United States with 58374 (42.69%), Korea with 15576 (11.39%), India with 14512 (10.61%) customers respectively.

Customers

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Instant Messaging Customers by Industry

Top industries that use Instant Messaging for Marketing (1419), Education (1356), Digital Marketing (1327).

Customers

Market Share for Top Instant Messaging Technologies

Analyze the market share of popular Instant Messaging technologies along with information about competitors, prospects, tech stacks, funding information, contract renewal dates and more

Ranking	Technology	Customers	Market share(Est.)(%)
1	Telegram	94877	48.43
2	Flock	36842	18.81
3	Kakao Talk	18272	9.33
4	Symphony	12702	6.48
5	Skype for Business	7850	4.01
6	Chatra	6739	3.44
7	Jabber	3221	1.64
8	Cisco Jabber	3117	1.59
9	Google Cloud Pub/Sub	2487	1.27
10	GroupMe	2371	1.21
11	Messenger	1903	0.97
12	Gitter	1376	0.70
13	Mattermost	646	0.33
14	Riot	542	0.28
15	OX App Suite	413	0.21
16	Skype for Business Server	399	0.20
17	Pidgin	337	0.17
18	Lita	318	0.16
19	Cisco Spark	193	0.10
20	Mithi SkyConnect	176	0.09
21	Campfire	136	0.07
22	Sococo	91	0.05
23	Zoho Cliq	85	0.04
24	Signal Vine	72	0.04
25	Zulip	66	0.03
26	Chatwing	63	0.03
27	Flowdock	62	0.03
28	Skype for Business Cloud PBX	56	0.03
29	Hibox	49	0.03
30	ChatWork	43	0.02
31	Full Measure	38	0.02
32	Sqwiggle	32	0.02
33	TeamUp	31	0.02
34	Orat	26	0.01
35	Output Messenger	23	0.01
36	TigerText	21	0.01
37	Bopup	19	0.01
38	VIPole Private Messenger	17	0.01
39	Franz	14	0.01
40	Typetalk	12	0.01
41	Grape	12	0.01
42	Chat Grape	12	0.01
43	JANDI	11	0.01
44	Teamwork Chat	11	0.01
45	Xros	11	0.01
46	PlaySMS	11	0.01
47	Ivy by Go Moment	11	0.01
48	Maqpie	10	0.01
49	Alterdesk	9	0.00
50	IBM Sametime	8	0.00
51	Zoho Chat	8	0.00
52	Joincube	6	0.00
53	PCPIN Chat	5	0.00
54	Hosted.IM	5	0.00
55	Crugo	5	0.00
56	nooQ	4	0.00
57	PGi iMeet	4	0.00
58	Kaiwa	4	0.00
59	Semaphor	3	0.00
60	MongooseIM	3	0.00
61	AmityApp	3	0.00
62	EngageDots	3	0.00
63	Intraboom	2	0.00
64	Bello	2	0.00
65	Kezmo	2	0.00
66	Troop Messenger	2	0.00
67	MelpApp	2	0.00

FAQ

Find answers to the most often asked questions by users.

Who are the top Instant Messaging software market leaders?

Top leaders in the category for Instant Messaging software are Telegram, Flock, Kakao Talk. Here, you can view a full list of Instant Messaging tools in the market.