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Instant Messaging

Q: How many companies use Instant Messaging software these days?

Around the world in 2026, over 121,061 companies are currently using one or more Instant Messaging software. Out of these, there are 66,153 companies using Instant Messaging tools that are originally from the United States.

Q: Which company has the most significant market share in the Instant Messaging software space?

The top few companies that have the most significant market share in the Instant Messaging space are Telegram with 41.95% of market share, Flock with 17.37% of market share, Symphony with 9.54% of market share. Check for other Instant Messaging technologies market share here.

Q: What are the top industries that usually use Instant Messaging softwares?

The top industries that use Instant Messaging software are Marketing (1,675), Education (1,674), Software Development (1,632).

Gain market share and customer base information about the top Instant Messaging software. Check out our list of Instant Messaging Software, analyze them by marketshare, region, company size along with information about competitors, prospects, tech stacks, funding information, contract renewal dates and more.

Technologies Tracked

208634

Companies Tracked

Categories related to Instant Messaging

Communication

Web And Video Conferencing

Email Management

VoIP And SIP

Cloud Business Telephony

Top 5 Instant Messaging technologies in 2026

Over 208634 companies are using Instant Messaging tools. Telegram with 41.95% market share (87518 customers), Flock with 17.37% market share (36233 customers), Symphony with 9.54% market share (19900 customers).

Technology

Market Share (Est.)

Customers

41.95%

87518

Flock

17.37%

36233

Symphony

9.54%

19900

Kakao Talk

8.70%

18143

Skype for Business

6.27%

13079

Others

16.18%

33761

Instant Messaging Customers by Employee Size

The majority of Instant Messaging category falls in the company size of 0 - 9 employees (67497 companies), 20 - 49 employees (41299 companies), 100 - 249 employees (27118 companies).

Employee Size

Instant Messaging Customers by Geography

Companies using Instant Messaging technology software are majorly from the United States with 66153 (45.12%), Korea with 15612 (10.65%), India with 14412 (9.83%) customers respectively.

Customers

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Instant Messaging Customers by Industry

Top industries that use Instant Messaging for Marketing (1675), Education (1674), Software Development (1632).

Customers

Market Share for Top Instant Messaging Technologies

Analyze the market share of popular Instant Messaging technologies along with information about competitors, prospects, tech stacks, funding information, contract renewal dates and more

Ranking	Technology	Customers	Market share(Est.)(%)
1	Telegram	87518	41.95
2	Flock	36233	17.37
3	Symphony	19900	9.54
4	Kakao Talk	18143	8.70
5	Skype for Business	13079	6.27
6	Jabber	5455	2.61
7	Cisco Jabber	5275	2.53
8	Chatra	5274	2.53
9	Google Cloud Pub/Sub	4466	2.14
10	Messenger	3402	1.63
11	GroupMe	2952	1.41
12	Gitter	1216	0.58
13	Mattermost	1136	0.54
14	Skype for Business Server	712	0.34
15	Pidgin	537	0.26
16	Riot	521	0.25
17	Lita	521	0.25
18	OX App Suite	407	0.20
19	Sococo	159	0.08
20	Cisco Spark	158	0.08
21	Zulip	147	0.07
22	Campfire	128	0.06
23	Zoho Cliq	128	0.06
24	Flowdock	119	0.06
25	Signal Vine	115	0.06
26	ChatWork	111	0.05
27	Skype for Business Cloud PBX	105	0.05
28	Mithi SkyConnect	104	0.05
29	JANDI	102	0.05
30	TeamUp	71	0.03
31	Chatwing	61	0.03
32	Hibox	46	0.02
33	Full Measure	41	0.02
34	Sqwiggle	30	0.01
35	TigerText	21	0.01
36	Orat	20	0.01
37	Output Messenger	17	0.01
38	Troop Messenger	16	0.01
39	Bopup	14	0.01
40	Teamwork Chat	14	0.01
41	VIPole Private Messenger	13	0.01
42	Franz	12	0.01
43	Typetalk	11	0.01
44	Twist	10	0.00
45	Ivy by Go Moment	10	0.00
46	Zoho Chat	9	0.00
47	Xros	8	0.00
48	PlaySMS	8	0.00
49	IBM Sametime	7	0.00
50	Alterdesk	6	0.00
51	Grape	6	0.00
52	Chat Grape	6	0.00
53	OBM	5	0.00
54	PGi iMeet	5	0.00
55	Joincube	5	0.00
56	Hosted.IM	5	0.00
57	Maqpie	5	0.00
58	nooQ	4	0.00
59	Kaiwa	4	0.00
60	PCPIN Chat	3	0.00
61	MongooseIM	3	0.00
62	AmityApp	3	0.00
63	Trillian	3	0.00
64	Crugo	3	0.00
65	Semaphor	2	0.00
66	Kezmo	2	0.00
67	EngageDots	2	0.00

FAQ

Find answers to the most often asked questions by users.

Who are the top Instant Messaging software market leaders?

Top leaders in the category for Instant Messaging software are Telegram, Flock, Symphony. Here, you can view a full list of Instant Messaging tools in the market.