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Instant Messaging

Q: How many companies use Instant Messaging software these days?

Around the world in 2026, over 109,103 companies are currently using one or more Instant Messaging software. Out of these, there are 58,313 companies using Instant Messaging tools that are originally from the United States.

Q: Which company has the most significant market share in the Instant Messaging software space?

The top few companies that have the most significant market share in the Instant Messaging space are Telegram with 48.05% of market share, Flock with 19.16% of market share, Kakao Talk with 9.39% of market share. Check for other Instant Messaging technologies market share here.

Q: What are the top industries that usually use Instant Messaging softwares?

The top industries that use Instant Messaging software are Marketing (1,417), Education (1,355), Digital Marketing (1,321).

Gain market share and customer base information about the top Instant Messaging software. Check out our list of Instant Messaging Software, analyze them by marketshare, region, company size along with information about competitors, prospects, tech stacks, funding information, contract renewal dates and more.

Technologies Tracked

193484

Companies Tracked

Categories related to Instant Messaging

Communication

Web And Video Conferencing

Email Management

VoIP And SIP

Cloud Business Telephony

Top 5 Instant Messaging technologies in 2026

Over 193484 companies are using Instant Messaging tools. Telegram with 48.05% market share (92977 customers), Flock with 19.16% market share (37064 customers), Kakao Talk with 9.39% market share (18169 customers).

Technology

Market Share (Est.)

Customers

48.05%

92977

Flock

19.16%

37064

Kakao Talk

9.39%

18169

Symphony

6.53%

12642

Skype for Business

4.01%

7764

Others

12.85%

24868

Instant Messaging Customers by Employee Size

The majority of Instant Messaging category falls in the company size of 0 - 9 employees (69481 companies), 20 - 49 employees (39093 companies), 100 - 249 employees (23597 companies).

Employee Size

Instant Messaging Customers by Geography

Companies using Instant Messaging technology software are majorly from the United States with 58313 (43.06%), Korea with 15503 (11.45%), India with 14071 (10.39%) customers respectively.

Customers

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Instant Messaging Customers by Industry

Top industries that use Instant Messaging for Marketing (1417), Education (1355), Digital Marketing (1321).

Customers

Market Share for Top Instant Messaging Technologies

Analyze the market share of popular Instant Messaging technologies along with information about competitors, prospects, tech stacks, funding information, contract renewal dates and more

Ranking	Technology	Customers	Market share(Est.)(%)
1	Telegram	92977	48.05
2	Flock	37064	19.16
3	Kakao Talk	18169	9.39
4	Symphony	12642	6.53
5	Skype for Business	7764	4.01
6	Chatra	6176	3.19
7	Jabber	3200	1.65
8	Cisco Jabber	3098	1.60
9	Google Cloud Pub/Sub	2514	1.30
10	GroupMe	2461	1.27
11	Messenger	1853	0.96
12	Gitter	1322	0.68
13	Mattermost	652	0.34
14	Riot	520	0.27
15	OX App Suite	423	0.22
16	Skype for Business Server	399	0.21
17	Pidgin	329	0.17
18	Lita	316	0.16
19	Cisco Spark	185	0.10
20	Mithi SkyConnect	173	0.09
21	Campfire	136	0.07
22	Sococo	94	0.05
23	JANDI	93	0.05
24	Zulip	89	0.05
25	Zoho Cliq	80	0.04
26	Signal Vine	71	0.04
27	Chatwing	62	0.03
28	Flowdock	61	0.03
29	ChatWork	58	0.03
30	Skype for Business Cloud PBX	55	0.03
31	Hibox	48	0.02
32	TeamUp	43	0.02
33	Full Measure	39	0.02
34	Sqwiggle	30	0.02
35	Orat	27	0.01
36	Output Messenger	20	0.01
37	TigerText	20	0.01
38	Bopup	17	0.01
39	VIPole Private Messenger	15	0.01
40	Typetalk	14	0.01
41	Troop Messenger	14	0.01
42	Franz	14	0.01
43	Ivy by Go Moment	11	0.01
44	Teamwork Chat	10	0.01
45	Xros	10	0.01
46	PlaySMS	10	0.01
47	Grape	9	0.00
48	Chat Grape	9	0.00
49	Maqpie	9	0.00
50	IBM Sametime	8	0.00
51	Zoho Chat	7	0.00
52	Alterdesk	7	0.00
53	nooQ	5	0.00
54	OBM	5	0.00
55	Joincube	5	0.00
56	Twist	5	0.00
57	Hosted.IM	5	0.00
58	PCPIN Chat	4	0.00
59	PGi iMeet	4	0.00
60	Kaiwa	4	0.00
61	Crugo	4	0.00
62	Semaphor	3	0.00
63	MongooseIM	3	0.00
64	AmityApp	3	0.00
65	EngageDots	3	0.00
66	Bello	2	0.00
67	Kezmo	2	0.00

FAQ

Find answers to the most often asked questions by users.

Who are the top Instant Messaging software market leaders?

Top leaders in the category for Instant Messaging software are Telegram, Flock, Kakao Talk. Here, you can view a full list of Instant Messaging tools in the market.