Question 1

What are the different markets in which
        Help Scout and
        Zendesk Talk compete against each other?

Accepted Answer

Help Scout and
        Zendesk Talk compete against each other in
        the Helpdesk Tools.

Question 2

How does the market share of
        Help Scout
        and Zendesk Talk compare in the
        Helpdesk Tools market?

Accepted Answer

In the Helpdesk Tools market,
        Help Scout has a
        9.65%
        market share in comparison to
        Zendesk Talk’s
        0.38%.
        Since it has a better market share coverage,
        Help Scout holds the
        3rd
        spot in 6sense's Market Share Ranking Index for
        the Helpdesk Tools category, while
        Zendesk Talk holds the
        33rd spot.

Question 3

How many customers are acquired by
        Help Scout and
        Zendesk Talk in the
        Helpdesk Tools segment?

Accepted Answer

Help Scout has
        8,827 customers and
        Zendesk Talk has
        348 customers in the
        Helpdesk Tools
        segment. Help Scout has
        8479 more customers than
        Zendesk Talk in this category.

Question 4

What are the countries in which
        Help Scout and
        Zendesk Talk has more customers?

Accepted Answer

Help Scout has more customers in United States, United Kingdom and Canada.
Zendesk Talk has more customers in United States, United Kingdom and Canada.

Help Scout Vs Zendesk Talk : In-Depth Comparison

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Comparing the customer bases of Help Scout and Zendesk Talk

Comparing the market share of Help Scout and Zendesk Talk

Compare Help Scout vs Zendesk Talk customers by geography

Customer Movements for this month

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