Question 1

What are the different markets in which
        LiveAgent and
        Tender Support compete against each other?

Accepted Answer

LiveAgent and
        Tender Support compete against each other in
        the Contact Center, Customer Experience, Help Desk And Ticketing, Helpdesk Tools, Instant Messaging And Chat.

Question 2

How does the market share of
        LiveAgent
        and Tender Support compare in the
        Helpdesk Tools market?

Accepted Answer

In the Helpdesk Tools market,
        LiveAgent has a
        10.07%
        market share in comparison to
        Tender Support’s
        0.36%.
        Since it has a better market share coverage,
        LiveAgent holds the
        3rd
        spot in 6sense's Market Share Ranking Index for
        the Helpdesk Tools category, while
        Tender Support holds the
        36th spot.

Question 3

How many customers are acquired by
        LiveAgent and
        Tender Support in the
        Helpdesk Tools segment?

Accepted Answer

LiveAgent has
        7,345 customers and
        Tender Support has
        261 customers in the
        Helpdesk Tools
        segment. LiveAgent has
        7084 more customers than
        Tender Support in this category.

Question 4

What are the countries in which
        LiveAgent and
        Tender Support has more customers?

Accepted Answer

LiveAgent has more customers in United States, United Kingdom and Australia.
Tender Support has more customers in United States, Germany and Italy.

LiveAgent Vs Tender Support : In-Depth Comparison

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Comparing the customer bases of LiveAgent and Tender Support

Comparing the market share of LiveAgent and Tender Support

Compare LiveAgent vs Tender Support customers by geography

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