Question 1

What are the different markets in which
        osTicket and
        TeamSupport compete against each other?

Accepted Answer

osTicket and
        TeamSupport compete against each other in
        the Helpdesk Tools, Customer Experience.

Question 2

How does the market share of
        osTicket
        and TeamSupport compare in the
        Helpdesk Tools market?

Accepted Answer

In the Helpdesk Tools market,
        osTicket has a
        4.35%
        market share in comparison to
        TeamSupport’s
        0.31%.
        Since it has a better market share coverage,
        osTicket holds the
        8th
        spot in 6sense's Market Share Ranking Index for
        the Helpdesk Tools category, while
        TeamSupport holds the
        35th spot.

Question 3

How many customers are acquired by
        osTicket and
        TeamSupport in the
        Helpdesk Tools segment?

Accepted Answer

osTicket has
        3,982 customers and
        TeamSupport has
        286 customers in the
        Helpdesk Tools
        segment. osTicket has
        3696 more customers than
        TeamSupport in this category.

Question 4

What are the countries in which
        osTicket and
        TeamSupport has more customers?

Accepted Answer

osTicket has more customers in United States, Germany and Italy.
TeamSupport has more customers in United States, Germany and Canada.

osTicket Vs TeamSupport : In-Depth Comparison

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Comparing the customer bases of osTicket and TeamSupport

Comparing the market share of osTicket and TeamSupport

Compare osTicket vs TeamSupport customers by geography

Customer Movements for this month

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