Question 1

What are the different markets in which
        SherpaDesk and
        osTicket compete against each other?

Accepted Answer

SherpaDesk and
        osTicket compete against each other in
        the Helpdesk Tools, Professional Services Automation.

Question 2

How does the market share of
        SherpaDesk
        and osTicket compare in the
        Helpdesk Tools market?

Accepted Answer

In the Helpdesk Tools market,
        SherpaDesk has a
        7.00%
        market share in comparison to
        osTicket’s
        5.47%.
        Since it has a better market share coverage,
        SherpaDesk holds the
        5th
        spot in 6sense's Market Share Ranking Index for
        the Helpdesk Tools category, while
        osTicket holds the
        6th spot.

Question 3

How many customers are acquired by
        SherpaDesk and
        osTicket in the
        Helpdesk Tools segment?

Accepted Answer

SherpaDesk has
        5,009 customers and
        osTicket has
        3,913 customers in the
        Helpdesk Tools
        segment. SherpaDesk has
        1096 more customers than
        osTicket in this category.

Question 4

What are the countries in which
        SherpaDesk and
        osTicket has more customers?

Accepted Answer

SherpaDesk has more customers in United States, United Kingdom and Germany.
osTicket has more customers in United States, Germany and Italy.

SherpaDesk Vs osTicket : In-Depth Comparison

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Comparing the customer bases of SherpaDesk and osTicket

Comparing the market share of SherpaDesk and osTicket

Compare SherpaDesk vs osTicket customers by geography

Customer Movements for this month

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