Question 1

What are the different markets in which
        Help Scout and
        TeamSupport compete against each other?

Accepted Answer

Help Scout and
        TeamSupport compete against each other in
        the Helpdesk Tools, Customer Experience.

Question 2

How does the market share of
        Help Scout
        and TeamSupport compare in the
        Helpdesk Tools market?

Accepted Answer

In the Helpdesk Tools market,
        Help Scout has a
        9.65%
        market share in comparison to
        TeamSupport’s
        0.31%.
        Since it has a better market share coverage,
        Help Scout holds the
        3rd
        spot in 6sense's Market Share Ranking Index for
        the Helpdesk Tools category, while
        TeamSupport holds the
        35th spot.

Question 3

How many customers are acquired by
        Help Scout and
        TeamSupport in the
        Helpdesk Tools segment?

Accepted Answer

Help Scout has
        8,827 customers and
        TeamSupport has
        286 customers in the
        Helpdesk Tools
        segment. Help Scout has
        8541 more customers than
        TeamSupport in this category.

Question 4

What are the countries in which
        Help Scout and
        TeamSupport has more customers?

Accepted Answer

Help Scout has more customers in United States, United Kingdom and Canada.
TeamSupport has more customers in United States, Germany and Canada.

Help Scout Vs TeamSupport : In-Depth Comparison

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Comparing the customer bases of Help Scout and TeamSupport

Comparing the market share of Help Scout and TeamSupport

Compare Help Scout vs TeamSupport customers by geography

Customer Movements for this month

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