Categories where SherpaDesk and OTRS compete
SherpaDesk
Comparing the customer bases of SherpaDesk and OTRS, we can see that SherpaDesk has 5009 customer(s), while OTRS has 1501 customer(s). In the Helpdesk Tools category, with 5009 customer(s) SherpaDesk stands at 5th place by ranking, while OTRS with 1501 customer(s), is at the 12th place.
SherpaDesk
5th
5009 Customer
OTRS
12th
1501 Customer
SherpaDesk has a 7.00% market share in the Helpdesk Tools category, while OTRS has a 2.10% market share in the same space.
Comparing SherpaDesk and OTRS customers based on their geographic location, we can see that SherpaDesk has more customers in United States, United Kingdom and Germany, while OTRS has more customers in United States.
SherpaDesk
OTRS
Gain actionable insights about the buying patterns of SherpaDesk vs OTRS’s target audience.
SherpaDesk
New
11 Customer
Lost
1 Customer
OTRS
New
0 Customer
Lost
1 Customer
Find answers to the most often asked questions by users.
What are the different markets in which SherpaDesk and OTRS compete against each other?
SherpaDesk and OTRS compete against each other in the Helpdesk Tools, Professional Services Automation.
How does the market share of SherpaDesk and OTRS compare in the Helpdesk Tools market?
How many customers are acquired by SherpaDesk and OTRS in the Helpdesk Tools segment?
What are the countries in which SherpaDesk and OTRS has more customers?
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