Question 1

What are the different markets in which
        LiveAgent and
        Rhino Support compete against each other?

Accepted Answer

LiveAgent and
        Rhino Support compete against each other in
        the Contact Center, Customer Experience, Help Desk And Ticketing, Helpdesk Tools, Instant Messaging And Chat.

Question 2

How does the market share of
        LiveAgent
        and Rhino Support compare in the
        Helpdesk Tools market?

Accepted Answer

In the Helpdesk Tools market,
        LiveAgent has a
        10.07%
        market share in comparison to
        Rhino Support’s
        0.60%.
        Since it has a better market share coverage,
        LiveAgent holds the
        3rd
        spot in 6sense's Market Share Ranking Index for
        the Helpdesk Tools category, while
        Rhino Support holds the
        28th spot.

Question 3

How many customers are acquired by
        LiveAgent and
        Rhino Support in the
        Helpdesk Tools segment?

Accepted Answer

LiveAgent has
        7,345 customers and
        Rhino Support has
        440 customers in the
        Helpdesk Tools
        segment. LiveAgent has
        6905 more customers than
        Rhino Support in this category.

Question 4

What are the countries in which
        LiveAgent and
        Rhino Support has more customers?

Accepted Answer

LiveAgent has more customers in United States, United Kingdom and Australia.
Rhino Support has more customers in United States, Canada and United Kingdom.

LiveAgent Vs Rhino Support : In-Depth Comparison

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Comparing the customer bases of LiveAgent and Rhino Support

Comparing the market share of LiveAgent and Rhino Support

Compare LiveAgent vs Rhino Support customers by geography

Customer Movements for this month

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