Question 1

What are the different markets in which
        OTRS and
        Plumsail HelpDesk compete against each other?

Accepted Answer

OTRS and
        Plumsail HelpDesk compete against each other in
        the Help Desk And Ticketing, Helpdesk Tools.

Question 2

How does the market share of
        OTRS
        and Plumsail HelpDesk compare in the
        Helpdesk Tools market?

Accepted Answer

In the Helpdesk Tools market,
        OTRS has a
        3.09%
        market share in comparison to
        Plumsail HelpDesk’s
        0.00%.
        Since it has a better market share coverage,
        OTRS holds the
        9th
        spot in 6sense's Market Share Ranking Index for
        the Helpdesk Tools category, while
        Plumsail HelpDesk holds the
        114th spot.

Question 3

How many customers are acquired by
        OTRS and
        Plumsail HelpDesk in the
        Helpdesk Tools segment?

Accepted Answer

OTRS has
        2,885 customers and
        Plumsail HelpDesk has
        2 customers in the
        Helpdesk Tools
        segment. OTRS has
        2883 more customers than
        Plumsail HelpDesk in this category.

Question 4

What are the countries in which
        OTRS and
        Plumsail HelpDesk has more customers?

Accepted Answer

OTRS has more customers in United States, Brazil and Germany.
Plumsail HelpDesk has more customers in France and United States.

OTRS Vs Plumsail HelpDesk : In-Depth Comparison

Choose Technologies to compare

Comparing the customer bases of OTRS and Plumsail HelpDesk

Comparing the market share of OTRS and Plumsail HelpDesk

Compare OTRS vs Plumsail HelpDesk customers by geography

Customer Movements for this month

FAQ

Choose Technologies to compare

Save 15 hours a week on sales research

Get instant access to B2B contact data across the web

Company

Browse 6sense Data