Question 1

What are the different markets in which
        osTicket and
        Plumsail HelpDesk compete against each other?

Accepted Answer

osTicket and
        Plumsail HelpDesk compete against each other in
        the Help Desk And Ticketing, Helpdesk Tools.

Question 2

How does the market share of
        osTicket
        and Plumsail HelpDesk compare in the
        Helpdesk Tools market?

Accepted Answer

In the Helpdesk Tools market,
        osTicket has a
        4.29%
        market share in comparison to
        Plumsail HelpDesk’s
        0.00%.
        Since it has a better market share coverage,
        osTicket holds the
        8th
        spot in 6sense's Market Share Ranking Index for
        the Helpdesk Tools category, while
        Plumsail HelpDesk holds the
        114th spot.

Question 3

How many customers are acquired by
        osTicket and
        Plumsail HelpDesk in the
        Helpdesk Tools segment?

Accepted Answer

osTicket has
        4,011 customers and
        Plumsail HelpDesk has
        2 customers in the
        Helpdesk Tools
        segment. osTicket has
        4009 more customers than
        Plumsail HelpDesk in this category.

Question 4

What are the countries in which
        osTicket and
        Plumsail HelpDesk has more customers?

Accepted Answer

osTicket has more customers in United States, Germany and Italy.
Plumsail HelpDesk has more customers in France and United States.

osTicket Vs Plumsail HelpDesk : In-Depth Comparison

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Comparing the customer bases of osTicket and Plumsail HelpDesk

Comparing the market share of osTicket and Plumsail HelpDesk

Compare osTicket vs Plumsail HelpDesk customers by geography

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