Question 1

What are the different markets in which
        OTRS and
        NetResults Tracker compete against each other?

Accepted Answer

OTRS and
        NetResults Tracker compete against each other in
        the Help Desk And Ticketing, Helpdesk Tools.

Question 2

How does the market share of
        OTRS
        and NetResults Tracker compare in the
        Helpdesk Tools market?

Accepted Answer

In the Helpdesk Tools market,
        OTRS has a
        3.22%
        market share in comparison to
        NetResults Tracker’s
        0.00%.
        Since it has a better market share coverage,
        OTRS holds the
        9th
        spot in 6sense's Market Share Ranking Index for
        the Helpdesk Tools category, while
        NetResults Tracker holds the
        103rd spot.

Question 3

How many customers are acquired by
        OTRS and
        NetResults Tracker in the
        Helpdesk Tools segment?

Accepted Answer

OTRS has
        2,946 customers and
        NetResults Tracker has
        3 customers in the
        Helpdesk Tools
        segment. OTRS has
        2943 more customers than
        NetResults Tracker in this category.

Question 4

What are the countries in which
        OTRS and
        NetResults Tracker has more customers?

Accepted Answer

OTRS has more customers in United States, Brazil and Germany.
NetResults Tracker has more customers in and United States.

OTRS Vs NetResults Tracker : In-Depth Comparison

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Comparing the customer bases of OTRS and NetResults Tracker

Comparing the market share of OTRS and NetResults Tracker

Compare OTRS vs NetResults Tracker customers by geography

Customer Movements for this month

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