Question 1

What are the different markets in which
        GrooveHQ and
        NetHelpDesk compete against each other?

Accepted Answer

GrooveHQ and
        NetHelpDesk compete against each other in
        the Help Desk And Ticketing, Helpdesk Tools, IT Service, Virtual Mailboxes.

Question 2

How does the market share of
        GrooveHQ
        and NetHelpDesk compare in the
        Helpdesk Tools market?

Accepted Answer

In the Helpdesk Tools market,
        GrooveHQ has a
        1.11%
        market share in comparison to
        NetHelpDesk’s
        0.04%.
        Since it has a better market share coverage,
        GrooveHQ holds the
        18th
        spot in 6sense's Market Share Ranking Index for
        the Helpdesk Tools category, while
        NetHelpDesk holds the
        63rd spot.

Question 3

How many customers are acquired by
        GrooveHQ and
        NetHelpDesk in the
        Helpdesk Tools segment?

Accepted Answer

GrooveHQ has
        811 customers and
        NetHelpDesk has
        29 customers in the
        Helpdesk Tools
        segment. GrooveHQ has
        782 more customers than
        NetHelpDesk in this category.

Question 4

What are the countries in which
        GrooveHQ and
        NetHelpDesk has more customers?

Accepted Answer

GrooveHQ has more customers in United States, United Kingdom and Canada.
NetHelpDesk has more customers in United Kingdom, United States and Switzerland.

GrooveHQ Vs NetHelpDesk : In-Depth Comparison

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Comparing the customer bases of GrooveHQ and NetHelpDesk

Comparing the market share of GrooveHQ and NetHelpDesk

Compare GrooveHQ vs NetHelpDesk customers by geography

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