Question 1

What are the different markets in which
        LiveAgent and
        Mojo Helpdesk compete against each other?

Accepted Answer

LiveAgent and
        Mojo Helpdesk compete against each other in
        the Helpdesk Tools, Contact Center, Customer Experience, Instant Messaging And Chat, Knowledge Management.

Question 2

How does the market share of
        LiveAgent
        and Mojo Helpdesk compare in the
        Helpdesk Tools market?

Accepted Answer

In the Helpdesk Tools market,
        LiveAgent has a
        7.48%
        market share in comparison to
        Mojo Helpdesk’s
        0.77%.
        Since it has a better market share coverage,
        LiveAgent holds the
        4th
        spot in 6sense's Market Share Ranking Index for
        the Helpdesk Tools category, while
        Mojo Helpdesk holds the
        21st spot.

Question 3

How many customers are acquired by
        LiveAgent and
        Mojo Helpdesk in the
        Helpdesk Tools segment?

Accepted Answer

LiveAgent has
        6,845 customers and
        Mojo Helpdesk has
        701 customers in the
        Helpdesk Tools
        segment. LiveAgent has
        6144 more customers than
        Mojo Helpdesk in this category.

Question 4

What are the countries in which
        LiveAgent and
        Mojo Helpdesk has more customers?

Accepted Answer

LiveAgent has more customers in United States, United Kingdom and Canada.
Mojo Helpdesk has more customers in United States, United Kingdom and Canada.

LiveAgent Vs Mojo Helpdesk : In-Depth Comparison

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Comparing the customer bases of LiveAgent and Mojo Helpdesk

Comparing the market share of LiveAgent and Mojo Helpdesk

Compare LiveAgent vs Mojo Helpdesk customers by geography

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