Question 1

What are the different markets in which
        LiveAgent and
        Diabolocom compete against each other?

Accepted Answer

LiveAgent and
        Diabolocom compete against each other in
        the Helpdesk Tools, Contact Center, Customer Experience, Instant Messaging And Chat, Knowledge Management.

Question 2

How does the market share of
        LiveAgent
        and Diabolocom compare in the
        Helpdesk Tools market?

Accepted Answer

In the Helpdesk Tools market,
        LiveAgent has a
        7.54%
        market share in comparison to
        Diabolocom’s
        0.05%.
        Since it has a better market share coverage,
        LiveAgent holds the
        4th
        spot in 6sense's Market Share Ranking Index for
        the Helpdesk Tools category, while
        Diabolocom holds the
        57th spot.

Question 3

How many customers are acquired by
        LiveAgent and
        Diabolocom in the
        Helpdesk Tools segment?

Accepted Answer

LiveAgent has
        7,051 customers and
        Diabolocom has
        47 customers in the
        Helpdesk Tools
        segment. LiveAgent has
        7004 more customers than
        Diabolocom in this category.

Question 4

What are the countries in which
        LiveAgent and
        Diabolocom has more customers?

Accepted Answer

LiveAgent has more customers in United States, United Kingdom and Canada.
Diabolocom has more customers in France, United States and Germany.

LiveAgent Vs Diabolocom : In-Depth Comparison

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Comparing the customer bases of LiveAgent and Diabolocom

Comparing the market share of LiveAgent and Diabolocom

Compare LiveAgent vs Diabolocom customers by geography

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