Question 1

What are the different markets in which
        LiveAgent and
        JitBit Helpdesk compete against each other?

Accepted Answer

LiveAgent and
        JitBit Helpdesk compete against each other in
        the Contact Center, Customer Experience, Help Desk And Ticketing, Helpdesk Tools, Instant Messaging And Chat.

Question 2

How does the market share of
        LiveAgent
        and JitBit Helpdesk compare in the
        Helpdesk Tools market?

Accepted Answer

In the Helpdesk Tools market,
        LiveAgent has a
        7.48%
        market share in comparison to
        JitBit Helpdesk’s
        0.08%.
        Since it has a better market share coverage,
        LiveAgent holds the
        4th
        spot in 6sense's Market Share Ranking Index for
        the Helpdesk Tools category, while
        JitBit Helpdesk holds the
        48th spot.

Question 3

How many customers are acquired by
        LiveAgent and
        JitBit Helpdesk in the
        Helpdesk Tools segment?

Accepted Answer

LiveAgent has
        6,845 customers and
        JitBit Helpdesk has
        73 customers in the
        Helpdesk Tools
        segment. LiveAgent has
        6772 more customers than
        JitBit Helpdesk in this category.

Question 4

What are the countries in which
        LiveAgent and
        JitBit Helpdesk has more customers?

Accepted Answer

LiveAgent has more customers in United States, United Kingdom and Canada.
JitBit Helpdesk has more customers in United States, United Kingdom and Ireland.

LiveAgent Vs JitBit Helpdesk : In-Depth Comparison

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Comparing the customer bases of LiveAgent and JitBit Helpdesk

Comparing the market share of LiveAgent and JitBit Helpdesk

Compare LiveAgent vs JitBit Helpdesk customers by geography

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